Accor Vacation Club
Manly, 2095, Sydney, New South Wales
Full time
Posted 11/04/2025
Closes 25/04/2025
Peppers Manly & The Sebel Sydney Manly Beach boast a fantastic beachfront location at Manly Beach at the Northern end of Sydney. Featuring contemporary guest rooms and apartments, unforgettable meeting and conference spaces and two stunning outdoor pools, our hotel embodies the relaxed sophistication for which this part of the world is known for.
As a Night All Rounder, you will be at the forefront of creating unforgettable experiences for our guests during the twilight hours and oversee the nightly operations of the hotel.
WHAT IS IN IT FOR YOU:
Work Your Way in the heart of Manly Beach, Sydney, surrounded by the breathtaking beauty of one of Australia's most famous coastal spots.
Embrace a workplace that exudes flexibility, and fun, fostering a vibrant & supportive work environment.
Fantastic career and training opportunities.
Enjoy a personalised Reward & Recognition program.
Unlock local and global discounts on accommodation, dining, lifestyle and more!
WHAT YOU WILL BE DOING:
Manage the reception desk overnight; handling check-ins & check outs, and ensuring queries & requests are accommodated to uphold guest comfort & satisfaction.
Providing exceptional customer service and engaging in effective service recovery when required.
Balance daily financial transactions & ensure accuracy of room revenue charges.
Prepare necessary trading results reports on a daily, weekly & monthly basis.
Oversee the after-hours property access ensuring safety & security.
YOUR EXPERIENCE AND SKILLS INCLUDE:
Previous experience in a similar role within a hotel environment is advantageous.
Availability to work night shifts on a 7-day rotating roster, including weekends and public holidays.
Keen eye for attention to detail & a sound understanding of financial results & reporting.
Ability to work autonomously with a positive mindset.
Excellent communication, listening, problem solving and negotiation skills.
If you're driven, committed and reliable, and excited by the chance to utilise your experience and personality to deliver exceptional service, then we would love to hear from you!
Accor Vacation Club is proudly owned by the Accor Group, a world-leading augmented hospitality group offering unique experiences in more than 5,100 hotels and residences across 110 destinations from luxury to economy. At Accor Vacation Club we are in the business of providing ‘holidays of a lifetime’ to our members. What’s more, we are committed to providing a great lifestyle for our employees so they can achieve their work and personal goals in a fun and flexible working environment.