Operations and Service Improvement Manager, Queensland Health

Children's Health Queensland Hospital and Health Service (CHQ HHS) is a recognised leader in paediatric healthcare, teaching and research. With a dedicated team of more than 5000 people, our point of difference is in the way we provide care to children, young people and their families every day. This is through our steadfast commitment to providing patient and family-centred care at every level of our service and our continuous drive for service and operational excellence.

About Us

Children's Health Queensland is a specialist statewide hospital and health service dedicated to caring for children and young people from across Queensland and northern New South Wales.

We are committed to collaborating with all of our healthcare partners, most importantly families, to ensure we consistently deliver safe, high-quality patient and family-centred care.

A recognised leader in paediatric healthcare, education and research, Children's Health Queensland delivers a full range of clinical services, tertiary level care and health promotion programs.

We provide an integrated network of services through:

Children's Health Queensland provides services from key locations in the Brisbane metropolitan area and works with the 15 other hospital and health services as well as NGOs and charity partners in Queensland to deliver an integrated network of healthcare services and support across the state.

Your Opportunity:

The position of Service Improvement and Development Manager will:  

• Provide leadership, management, direction and coordination for the programs and activities for the Division of Child and Youth Mental Health Service (CYMHS) to ensure the provision of quality, safe, effective and timely child and family centred care;
• Develop and deliver programs and services consistent with the identified needs in accordance with CHQ HHS processes and key priorities;
• Provide leadership and operational management of all administrative staff across CYMHS including referral and access services, and business support functions;
• Provide effective leadership of both clinical and corporate governance across CYMHS;
• Foster and promote an environment of participation and collaboration for service developments and improvements with key stakeholders.

What CHQ HHS can offer ( https://www.childrens.health.qld.gov.au/careers/workplace-benefits )

Apart from contributing to the development of Australia's best paediatric health service, you will also benefit from a competitive remuneration package and a working environment which embraces professional development, builds capabilities and supports staff to maximise their health and wellbeing. Additional benefits include:

• Up to 12.75% employer superannuation contribution
• 5% annual leave loading
• Salary packaging
• Employee Assistance Program
• Work/life balance, variety and flexibility

You can find out more about why it's so great to work at CHQ HHS here ( http://www.childrens.health.qld.gov.au/work-for-us/ ).

Some roles within Queensland Health are designated as ‘Vaccination Preventable Disease (VPD) risk roles'. A VPD risk role is a role in which the incumbent may be exposed to the risk of acquisition and/or transmission of a VPD. Please refer to the attached Role Description for more information and what requirements may exist.