Operations Specialist

The role:
Reporting to the Technical Delivery Manager, the purpose of this role is to provide advanced expert technical advice and support in the establishment and maintenance of a governance and support framework for the relevant technology domains so that defined service levels can be maintained, and advanced technical expertise in the development and support for packaging and deployment of applications to end-point MOE devices.

Are you right for this role?
The ideal candidate would demonstrate the following skills and experience:

• Proven ability to participate in a highly skilled technical team providing high-level technical direction, standardisation and support of enterprise infrastructure in a large customer focused organisation.
• High level understanding and working knowledge of relevant technical domains:

o Windows 10, Windows 11
o Microsoft System Center Configuration Manager
o Directory Services (Microsoft Active Directory and Novell eDirectory)
o Active Directory Group Policy administration and configuration
o Application packaging (MSI, application virtualisation, scripting technologies)
o Enterprise printing solutions (Novell iPrint)

• Demonstrated skills in the analysis of IT system issues and the formulation, design and provision of appropriate solutions and improvements.
• High-level communication skills to enable effective interaction in individual and group situations.
• Demonstrated ability or the ability to quickly learn eHealth Queensland's ITIL Service Management processes (primarily incident / problem / change / config management).

Benefits of working with eHealth Queensland:
By joining eHealth Queensland, you will work within a fast-paced, challenging, and supportive environment where every employee plays a critical role in our ongoing success.

You will enjoy a variety of benefits, including:

• Competitive salary + generous superannuation and leave loading
• Flexible working arrangements
• Diverse work culture
• Career training and development

To apply for this exciting opportunity, submit your resume and a short statement (maximum 2 pages) outlining your relevant skills and experience online today.
Should you require additional support or reasonable adjustments during our recruitment process to ensure you can demonstrate your ability to meet the inherent requirements of the role, please contact the DSB Talent Acquisition Services Team via email eHQ-DSB-TalentAcquisition@health.qld.gov.au.

Overtime and some travel is a requirement of this role

A Class C driver's license is required.This work is licensed under a Creative Commons Attribution 3.0 Australia License.