Outpatient Receptionist

Company Description Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients. Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters. Job Description In this full-time role, based in Camberwell, you will be responsible as the coordination of Rehabilitation Outpatient programs. You will be part of the administration team and report to an Administration Team Leader. You will make an impact by- Providing a comprehensive customer focused serviceEfficient management of all outpatient program referralsEnsure all referrals are compliant with Health Fund and Compensable contracts To be successful in this role… You will be a positive team player with an ability to influence stakeholders at all levels such as Allied Health, Nursing and VMO's. You will have: Excellent communication and computer skillsPrevious working experience in a Hospital/Medical Administration departmentDemonstrated ability to prioritiseDemonstrated ability to meet timelines whilst maintaining Customer Service in a fast paced and demanding environment Requirements Position Description Inherent Requirements About Rehabilitation & Mental Health Epworth Rehabilitation and Mental Health services are some of the most progressive of their kind in Australia. Our clinical approach involves individualised treatment and collaborative team decision-making to achieve positive outcomes for patients. Our strong team ethos extends across our rehabilitation and mental health services at our Epworth hospitals in Richmond, Camberwell, Hawthorn and Geelong. Qualifications Training in Customer Service principles for a service-oriented environmentBusiness Administration Certificate 3 Additional Information At Epworth, it’s a community. It’s the sense of belonging and being part of an organisation that puts the patient in the centre of all that is done. In addition to this, you will have access to: Epworth’s enhanced Not for Profit status provides the opportunity for employees to salary package up to $15,900 pre-tax annually, leading to greater take home payThe largest educational scholarship program of its kind in AustraliaAbility to purchase up to four additional weeks of leaveReduced cost of health services for you and your family at Epworth At Epworth, we care. We care about our patients and we care about our people. We care about keeping everyone safe. We care about valuing and empowering our people, and growing careers. And we care about giving our people support and flexibility to thrive, and contribute to our communities. Enquire / Apply Sound interesting? To apply, click the I'm Interested button and attach your CV and cover letter. For more information, refer to the attached position description or contact Robyn Vozzo on 9809 2444 It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy. As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you). At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.