Parts Interpreter

About CoolDrive Auto Parts

CoolDrive Auto Parts is a supplier of auto parts, tools, equipment and accessories to the trade, with over 1000 parts, tools and equipment available. We are your local Mechanics auto parts supplier, with demonstrated knowledge and service.

We are a truly Australian family owned and operated business established in 1977 by W.J. Blanchard, employing around 900 team members across 38 locations in Australia, New Zealand and China.

At CoolDrive, we Live by our Values
Our values are not something that exists only on the office wall, we live by them every day.

Work Together, Show You Care, Act Fairly, Aim To Inspire and Embrace Change.

Exciting Opportunity: Parts Interpreter (Full-Time)
We are currently seeking a dedicated and experienced Parts Interpreter to join our team at the Moorabbin branch on a Full-Time basis. This is an excellent opportunity to contribute to a dynamic and customer-focused team while further developing your skills in the automotive industry.

What your Responsibilities will be

• Responding to customer enquiries via email and phone in a timely and professional manner.

• Assisting customers at the trade sales counter as required.

• Accurately identifying the make, model, and specifications of motor vehicles and automotive equipment.

• Preparing and issuing customer invoices with attention to detail.

• Processing credit returns and warranty claims in line with company policy.

• Coordinating stock transfers and special order buy-ins efficiently.

• Supporting regular cyclic and annual stocktakes to ensure inventory accuracy.

• Maintaining a clean, organized, and visually appealing showroom environment.

• Maintaining the showroom to ensure its clean and presentable; 

What you will Bring

• Valid Australian driver’s licence (preferred).

• Previous experience in face-to-face sales and customer service with a focus on building strong customer relationships.

• General automotive knowledge (preferred).

• Extensive administrative experience in a service or customer relations role, demonstrating organizational and multitasking abilities.

• Strong attention to detail with the ability to perform effectively under pressure.

• Excellent written and verbal communication skills, with a clear and professional approach.

• Proven ability to interpret customer needs and provide expert advice and solutions.

What's in it for You

• Competitive salary package: Offering a generous and attractive salary, commensurate with experience, to ensure you are rewarded for your hard work and dedication.

• Ongoing training and career development opportunities: We are committed to your professional growth, providing continuous training, certifications, and opportunities for advancement within the company to help you achieve your career goals.

• Employee assistance and wellbeing program: Access to a comprehensive support program offering confidential counselling services, mental health resources, and work-life balance initiatives, designed to help you manage personal and professional challenges.

• Exclusive team member product discounts: Enjoy generous discounts on a wide range of products, providing you with savings and access to high-quality items for your personal use.

At CoolDrive Auto Parts we embrace diversity across our workforce and are committed to providing inclusive and equal employment opportunities to all candidates. 

Thank you for applying to work at CoolDrive Auto Parts! Due to the volume of applications we receive only shortlisted applicants are contacted.

 How to Apply
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 Whilst we respect the services offered to us by recruiters, this vacancy will be managed internally.