NSW Department of Customer Service
Policy Officer
North Sydney, 2060, Sydney, New South Wales
Consulting & Strategy
Full time
Posted 30/04/2025
Closed 14/05/2025
Expression of Interest - Policy Officer 7/8
The State Insurance Regulatory Authority (SIRA) is looking for a Policy Officer to join the Workers & Home Building Compensation Regulation Directorate. The position is in one of our workers compensation policy teams.
Benefits
- Temporary until April 2026 clerk grade 7/8 opportunity
- Salary range: $110,266 - $122,058 + Super, commensurate with experience, plus superannuation
- Genuinely flexible working arrangements
- Excellent career development and learning development opportunities.
About Us
This is an exciting opportunity to work in our State Insurance Regulatory Authority (SIRA). SIRA regulates three statutory insurance schemes in NSW – Workers Compensation, Compulsory Third Party (CTP) and Home Building Compensation, and also has some regulatory functions in other NSW insurance schemes including the Lifetime Care and Support and Dust Diseases schemes.
Your responsibilities will include:
- Undertake research and analysis for a range of policy projects and initiatives.
- Prepare policy advice applying best practice methodologies to ensure alignment with organisational direction and legislative objectives.
- Monitor, evaluate and report on the development and implementation of policies relevant to your team.
- Provide project management support for policy initiatives within your team.
About you:
- A great team player with a positive outlook.
- Good stakeholder and relationship management skills.
- Strong writing skills.
- Project management skills.
- Ability to operate effectively in a complex, sensitive and changing environment and work across multiple tasks.
- An interest in and curiosity about personal injury schemes, and/or experience in a policy or personal injury background will be highly regarded.
If you want to be part of this forward thinking, innovative team that thrives in challenging the status quo we would love to hear from you!
What we need from you:
To start your journey towards becoming our Policy Officer, please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages).
In your cover letter please share your motivation for applying for this position and your relevant skills.
For enquiries relating to the role, please contact Stephen Hodge, Manager Systems Improvement on 0413 109 425.
Salary Grade 7/8, with the base salary for this role starting at $110266 base plus superannuation
Click Here to access the Role Description. For enquiries relating to recruitment please contact Vanessa Stanghieri via vanessa.stanghieri@customerservice.nsw.gov.au.
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: Tuesday 6th May 2025 [9:59am]
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact vanessa.stanghieri@customerservice.nsw.gov.au or 02 9494 8351.
For more information, please visit
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