Practice Manager

North Canberra Family Practice forms part of Partnered Health Medical Centres, one of Australia’s leading primary healthcare providers with over 60 clinics located throughout metropolitan and regional locations.    
 
With a long history in providing healthcare services, our team of dedicated doctors, nurses and staff are genuinely passionate about the health and wellbeing of our patients.  Further, we care about the communities in which we operate.  We work hard to ensure we deliver the very best healthcare to individuals and families.About the role:  

We are seeking an experienced Practice Manager for a full-time position, 38 hours per week.  

You will be focused on providing high level practice management support to our doctors, clinical, and administrative staff by overseeing the day-to-day running of the clinic.  You will ensure the patient experience is aligned with our values, and the delivery of efficient and effective administrative and reception functions associated with the clinical service delivery for our doctors.   

You will receive a dedicated training program upon commencement, that includes a full orientation and induction, online compliance training, and ongoing support from the Area Manager and corporate departments that include Human Resources, Payroll, IT, Property and Finance. We ensure that you have the necessary skills, training and support to ensure your success in the role.   
 
About you:   

• Previous experience as a Practice Manager (essential). 
• Completion of relevant formal qualifications (well regarded). 
• Experience in using Best Practice and Hot Docs (highly desirable).
• An understanding or experience in general practice accreditation and standards. 
• Experience in staff inductions, training, rostering, performance reviews and the onboarding of new doctors. 
• Knowledge of Medicare item numbers. 
• Experience in Medicare batching, private billing, debt collection and banking.  
• Ability to demonstrate and encourage leadership and teamwork. 
• Ability to manage key expense lines to budget. 
• Excellent verbal and written communication skills.  
• Exceptional customer service skills and cultural sensitivity. 
• Commitment to ethical behaviour and conduct.  
• Experience in use of social media to promote clinic. 
• Understanding of Work Health & Safety and Privacy. 

Why join us:    

• Novated Leasing.   
• Discounted Gym Memberships and Corporate Health Insurance. 
• Candidate Referral Program.
• Employer Funded Parental Leave and Sorry Business Leave. 
• Employee Assistance Program.  
• Personal Development – expand your experience and knowledge with our in-house online learning platform. 
• Engagement surveys – we listen to you, as a team member, and take action on the issues that matter to you.     
• Diverse and inclusive workforce that reflects the diverse community in which we operate in.   

About us: 
  
Partnered Health Medical Centres is part of Partnered Health.  The group is made up of a number of established businesses that have been delivering health services to more than five million people over the last 25 years including Partnered Health Medical Centres, Fuel Your Life Dietitians, Northcare Physio, Jobfit Health Group, Baseline Onsite and New View Psychology. 

Aboriginal and Torres Strait Islander people are encouraged to apply.
 
Please note that only suitable candidates will be contacted.