Program Support Officer

• APS Level 5
• Canberra, ACT
• $90,580 - $96,839

About the Department of Education
We contribute to Australia's economic prosperity and social wellbeing by creating opportunities and driving better outcomes through access to quality education and learning.

The Role
As a Program Support Officer at the Department of Education, you will work within a blended team of APS staff, contractors and vendors to support the delivery of enabling ICT services, artefacts and advice for the Department.

Duties and Responsibilities
Responsibilities of the Program Support Officer may include a range of the following:

• Engaging with stakeholders to manage a variety of issues associated with Digital Services
• Monitoring team mailboxes and responding to enquiries from internal and external stakeholders
• Contributing to and implementing business improvements by reviewing, updating and creating standard operating procedures and guidelines
• Procurement and vendor management activities
• Management of Office Systems and records using Microsoft Office, PDMS and TRIM
• Communicate and liaise with staff at all levels within the Department as well as internal and external stakeholders
• Work closely with internal stakeholders, including Communications and Grants Policy teams
• Support Engagement with program areas within the Department seeking to utilise Digital Services support
• Provide high level administrative support to senior executives as directed
• Provide efficient and effective diary management, including arranging meetings and appointments on behalf of the Assistant Secretary, and managing all travel arrangements?
• Coordinate and provide support for the delivery of projects
• Provide secretariat support for two committees
• Provide various administrative support to the branch as required
• Supporting grant programs in the development of grant forms and workflows

How to Apply
To apply for this position, please submit your application in our online recruitment system. You will need to:

• Provide a summary (no more than 500 words) that outlines your skills, knowledge, and experience and why you should be considered for this vacancy. You should take into consideration the position overview (including any detailed position specific requirements) when drafting your response. Where possible include specific relevant examples of your work.
• Upload your Resume
• Provide contact details for 2 Referees.

The APS work level standards are structured to clearly differentiate between the work expected (i.e. responsibilities and duties) at each classification level. We encourage you to review these when writing your application.

Eligibility
Citizenship - to be eligible for employment with the Department, you must be an Australian Citizen or, in limited circumstances, in the process of obtaining it.

Security Clearance - our successful candidate is required to hold, or have the ability to obtain, and maintain a Baseline security clearance.

Please refer to the Job Information Pack for more information about the role.

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