Recoveries Claims Administrator

Procare is an ever-growing national business of over 25 years and we are committed to being the most respected national insurance risk and solutions services business in Australia. We value our people and know that fantastic talent is the only way to shape our future success. We're all about building a high-performing team, where we embrace collaboration and new ways of thinking. We love connecting with our customers and empowering them to achieve better results. We are grounded in authenticity and work together to deliver value for our customers through every interaction. We believe in hard work and rewarding performance. If you want to make a real difference, love a fast-paced environment and have a key focus on quality and outcomes, this would be a fantastic opportunity for you. About The Role We are seeking an Administration Support Officer to join our expanding Recoveries team. The role will include a variety of key responsibilities such as: Owning and maintaining critical business email inboxes;Data entry - ensuring accurate data entry and information is entered in the relevant systems;Managing and triaging phone enquiries;Any other required administration dutiesOffice management, purchasing and general tidying About you As a talented communicator who engages well both face to face and over the phone, you have exceptional attention to detail and excellent time management skills. You are organised and understand the importance of delivering a high-quality service. Knowledge And Experience Required Ideally 1 year experience in a claims, administration or similar role;Excellent customer service skills;Excellent organisational and time management skills;Strong negotiation skills and excellent written and verbal communications;Ability to work autonomously;Intermediate PC skills. The successful candidate will be required to hold or obtain National Police Clearance. Why Procare? We offer a thorough induction programme for new starters looking to commence or continue their career in a very rewarding industry! From Us, You Can Expect Excellent remuneration, benefits and a generous incentive scheme;Access to an external Employee Assistance Programme;The latest tools - Surface Pro & iPhone;Novated lease options;Paid parental leave;Our commitment to your work-life balance combined with a genuine and friendly working culture;Regular staff celebrations, award and charity events; Ongoing opportunities for career progression and development. If you are looking to join a focused and driven team, as part of a family-owned and led company, have the drive to succeed and take pride in providing a high-quality service, we want to hear from you! For more information, check out our website www.procaregroup.com.au or contact Sinead in our careers team at careers@procaregroup.com.au Send in your application via the link with your CV and cover letter. As an Equal Opportunity Employer, Procare Group is committed to Equality, Diversity and Inclusion in our everyday working practice. We strongly encourage applications from those who meet the role criteria of all abilities and cultures including people who identify as Aboriginal and Torres Strait Islander and people living with a disability.