Resident Support Officer

CONSTANT Security is currently recruiting for exciting new opportunities with our client in the Student Accommodation sector.

We are strongly encouraging applicants who have the necessary skills and attributes to meet the requirements of the role to apply. Candidates from, but not limited to, the allied health sector, education, community and multicultural services, or the student accommodation sector.

We are looking for individuals who are passionate about working with a diverse group of Higher Education students, ranging from local, national, and international backgrounds. We value candidates who are mature, approachable, and able to handle various situations with a restorative and supportive approach. The ideal candidate will prioritize student safety, offer strong pastoral care, and actively foster student engagement.

These positions will support residents providing a safe and enjoyable experience while studying in a major local university.

We currently have Permanent overnight positions at the following location:

• Carlton

Shift times are 7 days per week and will include overnight shifts.

Duties may include:

• Engaging with residents in a positive and friendly manner
• General night manager/concierge duties
• Incident management and reporting
• The safety and general wellbeing of residents
• Regular foot patrols
• Administration duties
• Responding to student enquiries and needs

Applicants are required to possess the following:

• Current First Aid Certificate/CPR
• Current Working with Children Check (WWCC)
• Good risk management and sound decision-making skills
• Superior interpersonal skills
• Excellent communication plus sound computer knowledge including report writing skills
• Health and wellbeing qualifications would be advantageous, but not essential
• Current National Police Check

Extensive training is offered, and these positions offer an excellent opportunity for people to look at a change in career, utilising their human service and welfare skills whilst engaging with residents to enhance their experience.

You will receive:

• Uniform
• Comprehensive training and induction programmes
• Access to staff discount, benefit, and reward programme

Due to the nature of our work, we expect our staff to have the highest levels of personal presentation and grooming, as well as a positive attitude and a dedication to providing exceptional wellbeing and support for our clients.

APPLY NOW!

A member of our Talent Acquisition Team will contact you asap. This may be via text, email or phone call, so keep your eye out!

Applications without these items will not be considered.

Constant Security prides itself on being an Equal Opportunity Employer with a culturally diverse and inclusive workforce.

All applications will be treated strictly confidential.

Master Licences: NSW 000103752: VIC 945-729-90S: QLD 4201411:
ACT 1702525: SA 286519: WA SA57652: TAS 21785