Retail Area Manager

Carlo’s IGA is an Australian family owned & operated retail supermarket business with 13 stores, employing over 700 people. At Carlo’s IGA, we are proud to be one of the largest independent supermarket groups in NSW and we pride ourselves on providing excellence in customer service and experience with a true commitment to the communities we serve.

Our stores are predominately located in regional NSW and hence the position will be based in Tamworth to ensure your time is maximized in our retail network. Some travel to Sydney and QLD will be required in line with business needs.

The Role: Reporting to the Group Operations Manager & Directors of the Business.

We are seeking an innovative and passionate Full Time - Retail Area Manager to support in the successful day-to-day running of our Retail Store Network. In this role, you will lead our store managers to support in the execution of exceptional operation standards through consultation, compliance, and training. This role will also assist in the implementation of merchandise and marketing initiatives fort he business.

Your Responsibilities in this role will include.

· Travel to sites being present available for all Store Manager needs;

· Strong sales and expense management skills whilst demonstrating exceptional negotiation, presentation, leadership, time management, and organisational qualities.

· Coach, develop, and train store managers to achieve their KPI targets and increase levels of leadership, productivity, and business effectiveness.

· Provide input and ideas on how to continuously build sales and GP & streamline existing processes.

· Work to achieve set budgets & KPI’s and store initiatives and implement strategies to achieve desired results.

· Analyse reports and data with store managers and report back critical findings and opportunities to Group Operations Manager & Directors.

· Support all recruitment and HR activities in the region, including working with store managers, HR and management to develop and manage team performance.

· Ensure operations are compliant with company and legal policies/procedures

· Lead by example to promote the business's vision and values

· All other necessary tasks required to support the operations of the retail team across all 13 sites.

What you will need to succeed

· The ideal candidate will embrace change and enjoy a fast-paced dynamic environment

· At least 5 years’ experience in Multi Site Management.

· 2-3 years experience within a supermarket environment within a managerial position will be an absolute bonus!

· Demonstrated success with managing, leading and succession planning of retail managers and teams.

· Ability to develop strong working relationships among all cross functional groups.

· Vast knowledge with an extensive understanding in the running of an effective retail operation..

· Knowledge of completing & organising stocktakes

· Strong attention to detail and ability to problem-solve stock management and store discrepancies.

· Ability to adapt, prioritise and multitask

· A commitment to Worth Health and Safety and Food Safety standards.

· Have a high level of business acumen and integrity

The successful applicant must have the ability to work on a rotating roster over 7 days.

We are ideally seeking a person who is reliable and punctual but most of all understands the retail industry and what customers want. If you’re looking for a role with high levels of autonomy and responsibility, the flexibility to manage your workload the way you want, and a real chance to improve not only your stores but the wider business APPLY NOW WE WOULD LOVE TO HEAR FROM YOU !

Job Type: Full-time

Pay: $80,000.00 – $90,000.00 per year

Work Authorisation:

• Australia (Preferred)

Work Location: In person