Retail Assistant - Buys and Loans Operator

Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.

At Cashies

• Responsibility - We are clear, honest, and authentic.
• Perseverance - We show up with grit and determination.
• Equity - Everyday people helping everyday people.
• Potential - We innovate and we grow.
• Community - We do extraordinary things when we do it together.

Our Caloundra Store is looking for a Full Time Retail Assistant - Buys and Loans Operator to join our team.

About the role

• This position is a Retail based role, in our Buys and Loans Department.
• You will accurately perform day-to-day transactions in our Buys and Loans department.
• Ensure KPI targets are achieved through actively seeking pricing feedback and trends.
• Build lasting relationships with our customers by actively listening to and understanding their needs.
• Effectively communicate pricing, valuation and pawnbroking options to our loyal customers; and
• Perform all transactions in line with company and legislative requirements.

About you

• Proven customer service experience, ideally within a retail environment.
• Have an interest in Technology, Gaming, Collectables, Jewellery or Tools and Hardware.
• Confidently able to negotiate with our devoted customers for a win/win outcome.
• Strong communication skills that build rapport, trust, and demonstrate compassion; and
• Are interested and have the ability to discuss and clearly explain contract details with customers.

What’s on Offer

• Exclusive access to ‘Cashies Rewards’ featuring discounts and cash-back offers from over 400 retailers.
• Monday to Saturday | No Sunday Trading
• Training Provided with real career development opportunities
• Ongoing store and team bonuses | Full paid training provided.
• Paid Parental Leave.
• Salary Packaging for a Novated Car lease available.
• Health Insurance Discounts
• 30% Instore Discount.
• Plus, access to our Wellness Activities: Move, Munch, Money and Mind.

We will start shortlisting for this position right away!

So, keep your phone nearby! You could be hearing from us soon.

Founded in 1984 in Victoria Park, WA, Cash Converters has proudly grown from a humble homegrown Australian business into a leading name in the retail, pawnbroking, and personal finance industry. Over the past four decades, we’ve expanded our reach, celebrated 40 years of success and become an ASX-listed international company operating in 15 countries.

Cash Converters supports diversity, inclusion and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.