Retail Manager

Location: Kyneton, VIC

Employment Type: Full-time, 38 hours per week

Salary Range: $70,000 to $80,000 per annum plus super (depending on work experience)

About Us:

The Pizza & Wine Club is a vibrant and unique eatery located in the heart of Kyneton, VIC. We

offer a carefully crafted menu that combines delicious, handmade pizzas with an extensive

selection of wines, providing a premium dining experience for our customers. Our mission is to

create a relaxed and enjoyable atmosphere while delivering top-notch food and exceptional

service to our guests.

As the Store Manager at The Pizza & Wine Club, you will play an essential role in leading our

passionate team, managing day-to-day operations, and ensuring that every customer enjoys a

memorable experience. This is an exciting opportunity for a results-driven and customer-

focused leader to make a significant impact at a growing venue.

Key Responsibilities:

• Restaurant Operations & Compliance: Oversee daily operations to ensure smooth

running, adherence to company standards, and compliance with food safety and WHS

regulations.

• Sales & Business Performance: Drive sales by analyzing customer feedback, market

trends, and sales data. Implement strategies to increase profitability while maintaining

brand integrity.

• Inventory & Stock Management: Manage stock levels, track product usage, forecast

demand, and maintain efficient stock control to minimize waste.

• Team Leadership & Training: Recruit, train, and mentor staff to foster a positive,

customer-focused team. Ensure all team members meet the restaurant’s service

standards.

• Roster & Workforce Planning: Develop and manage efficient shift rosters that meet the

needs of the business while optimizing labor costs.

• Financial & Cost Management: Monitor sales, expenses, and food/labor costs.

Implement pricing strategies to drive profitability and control costs effectively.

• Customer Experience & Brand Loyalty: Ensure a top-tier customer experience by

addressing customer concerns promptly, handling complaints professionally, and

implementing strategies to increase customer retention.

• Marketing & Promotions: Execute promotional events and campaigns, and implement

upselling techniques to drive customer traffic and increase sales.

• Compliance & Quality Assurance: Maintain high food quality, presentation standards,

and ensure compliance with health, safety, and local council regulations.

• Reporting & Performance Metrics: Keep accurate store records, monitor KPIs, and work

closely with upper management to optimize performance.

Qualifications and Experience:

• Minimum 2 years’ experience in retail or hospitality management, preferably in a fast-

paced, customer-oriented environment.

• Proven ability to manage day-to-day operations, including financial oversight, stock

control, and staff management.

• Strong understanding of customer service principles, sales strategies, and operational

efficiency.

• Ability to interpret financial reports and sales data, and implement strategies to improve

business performance.

• Excellent leadership skills, with experience in recruiting, training, and motivating staff.
• Strong communication and problem-solving skills to handle customer concerns and

operational challenges.

What We Offer:

• Competitive Salary Package – With potential performance-based incentives.
• Career Growth & Development – Opportunities for training, leadership development,

and career progression within a growing business.

• Supportive Work Environment – A friendly, team-oriented culture that values hard

work and innovation.

• Exciting Opportunities – The chance to work in a dynamic and popular local venue with

room to contribute new ideas and help the business thrive.

Employer Questions:

Your application will include the following questions:

• What is your current work authorization status in Australia?
• Do you have at least 2 years of experience in retail or a related field?
• Have you previously worked in retail, hospitality, or a similar sector in a comparable

role?

Interested?

Due to the volume of applications, only short-listed candidates will be contacted. Please apply

using the facilities provided on this site, and ensure your updated resume is attached.

Australian citizens/Permanent Residents will be preferred.

Job Type: Full-time

Pay: $75,000.00 – $85,000.00 per year

Work Authorisation:

• Australia (Preferred)

Work Location: In person

Expected Start Date: 17/04/2025