whitepage consultancy
Retail Manager
Clayton South, 3169, Melbourne, Victoria
Banking & Financial Services
Full time
Posted 02/05/2025
Closed 16/05/2025
Location: CLAYTON SOUTH, VIC
Salary: Above Award
Job Type: Permanent position | Full time position
Babies Mart is a trusted retail destination located in Clayton South, VIC, specialising in quality baby products, nursery essentials, toys, clothing, and accessories for growing families. Known for our customer-first approach, we are committed to delivering a safe, welcoming and helpful shopping experience to parents and caregivers. Our team is passionate about supporting families in their parenting journey by offering high-quality, affordable products backed by genuine service and care.
Role: Retail Manager Location: Clayton South, VIC Key Responsibilities
- Plan and manage product range and inventory levels to ensure an optimal mix aligned with customer demand and seasonal trends.
- Establish and maintain merchandising standards and service protocols that reflect our brand’s values and enhance customer satisfaction.
- Develop and implement purchasing strategies, negotiate with suppliers, and set pricing structures to maintain profitability and product competitiveness.
- Lead and coordinate in-store promotions, visual merchandising strategies, and digital advertising campaigns to maximise store exposure and sales.
- Provide product knowledge and guidance to customers, assisting with product use, safety, and features tailored to the needs of infants and young children.
- Monitor stock levels, track sales data, and maintain accurate records of financial transactions to assist with forecasting and planning.
- Ensure the store complies with workplace health and safety regulations and create a safe environment for staff and customers.
- Regularly evaluate customer feedback, prepare and manage store budgets and market trends to implement improvements in service and product offerings.
- Coordinate returns, warranties, and customer concerns in line with company policies, ensuring positive outcomes and customer loyalty.
- Liaise with marketing and e-commerce teams to align online and in-store promotions and ensure consistent messaging across all platforms.
Salary: $70,000 - $80,000 plus Superannuation Full-Time Job Type: Full-Time (38 hours/week) Required Skills and Experience
- A minimum of 1 year of experience in a similar retail management role.
- Bachelor’s or master’s degree in business, Retail Management, or a relevant field (AQF equivalent).
Personal Attributes
- Energetic, goal-driven and results-focused
- Hands-on leader with a team-oriented mindset
- Problem-solver with a proactive and adaptable approach
If you're ready to lead a dynamic retail team and help drive the success of a fast-growing business that supports young families, we’d love to hear from you.