RTO Administration Officer

The Motor Trade Association of Western Australia is the peak industry body responsible for leading, training and preparing the automotive industry for the opportunities of the future.

Our training arm, MTA WA Training Inc., is a Registered Training Organisation offering both classroom based and employment based training.

About the role:

We are seeking a highly motivated and organised individual to provide effective and efficient administration support and customer service to the Registered Training Organisation (RTO) on a full-time basis.

This busy role will see you maintaining accurate and compliant data entry, reporting and recordkeeping in accordance with all Department of Training and Workforce Development contractual and RTO Standards requirements.

Key responsibilities may include:

• Provide course information across apprenticeships, pre-apprenticeships, and post-trade programs

• Manage learner enrolments from start to finish

• Communicate with learners, employers, and schools

• Schedule and reschedule training blocks

• Issue certificates and statements of attainments

• Enter and maintain learner data in VETtrak

• Maintain and archive student records (filing & scanning)

• Record assessment results in VETtrak

• Course printing

• Perform general RTO administrative tasks

• Assist with RTO compliance and reporting

• Support the preparation of data for audits and government reports

• Course invoicing

If you possess the following criteria, we would love to hear from you:

Essential Criteria

• Experience using VETtrak or another student management system

• Understanding of the VET sector and the functions of an RTO

• Excellent attention to detail, focusing on accuracy of information

• Proven ability to manage a large volume of work

• Experience in data entry and record management

• Demonstrated time management and organisation skills

• Proven interpersonal and communication skills (both oral and written)

• Superior customer service skills to internal and external stakeholders

• Advanced MS Office and computer skills

Desirable Criteria

• Knowledge of RTO Standards

• Experience participating in TAC and DTWD audits

Qualifications / Licences:

• Minimum Year 12; and/or

• Certificate III in Business or equivalent

• Ability to obtain a Western Australian Working With Children Check

• Driver's Licence and reliable transport

Great terms and conditions including a nine-day fortnight are on offer for the successful applicant!

If you meet the key requirements for this role, and are seeking a fresh opportunity, apply now by emailing your resume and cover letter outlining your relevant experience to recruitment@mtawa.com.au or call 08 9233 9800 for further information.