Salon Receptionist

Loves talking to people and helping them. You enjoy work. - We are the Beauty Salon for you - Camberwell, VIC

Plus free brows and lashes ;-)

You will be joining a team of 2 other receptionists who are lovely. Between the 3 of you, you will look after the 1000+ customers we service across 5 locations. So it is fast paced and fun. We look forward to having you on the team!

About Us: Founded in 2012 by Jaimee Trio, Simply Brows and Lashes has been combining passion for great brows & lashes with the happiness and confidence of our clients. We love to help people, both our clients and staff. If we can make life a bit better or a lot better for someone we are happy.

Where we can we reach out into the community to help them with their endeavours and sponsor charity drives.

As a business we emerged from the Melbourne Lock-downs stronger than ever opening two more locations in Sydney and are continuing to expand. Having our staff feel secure is a large part of their happiness at work and strive to achieve a stable environment.

At the end of the day though, we live and breath brows & lashes. They make people look hot, and we love it and our staff love making people love how they look.

Why Join Us:

• Friendliness & understanding is our management style.
• Productive environment where work is not boring.
• Growth opportunities for productive & contributing staff.

Offered Salary and Compensation: Annual salary: AUS $50 000-$60 000 (based on experience and performance).

Your Goal as Receptionist:

• Ensure a wonderful experience for our clients including customer service & quality of results.
• Be a friend to our clients and help them
• Be a model of efficiency and organisation

Receptionist Duties and Responsibilities:

• Answering all customer emails
• Answering the phone
• Answering client social media messages
• Assisting on promotional actions such as posting on our Facebook groups, etc
• Doing follow up phone calls and messages
• Managing the calendar for maximum productivity
• Helping clients that didn't love their results by booking them in for complimentary fix ups
• Ensuring customer waiver forms are filled out
• Other administrative functions

Required Experience and Qualifications:

• Genuinely likes people
• Proficiency in written & spoken English
• Good IT skills

Bonus Qualifications

• Has worked in the beauty industry before
• Even better, has worked with brows and lashes

Would suit a personality who is:

• Friendly & organised
• Enjoys problem-solving
• Likes to see others enjoying life
• Likes to take initiative for improvement

Apply Now!

Job Types: Part-time, Permanent

Pay: From $26.00 per hour

Expected hours: 15 – 25 per week

Benefits:

• Employee discount
• Maternity leave
• Professional development assistance
• Salary packaging

Application Question(s):

• Do you have any experience as a salon receptionist?

Work Authorisation:

• Australia (Required)

Location:

• Camberwell VIC 3124 (Preferred)

Work Location: In person

Application Deadline: 15/04/2025
Expected Start Date: 14/04/2025