Scheduling Specialist

We are seeking a vibrant, proactive, and motivated Scheduling Specialist to join our Scheduling team in Warabrook.

As a Scheduling Specialist, you will be responsible for the day-to-day management of support worker scheduling, focusing on person-centred support. You'll ensure reliable and consistent service delivery to customers, in line with their service delivery plans, while supporting staff in a positive and helpful manner. This role also involves respecting individual choice, needs, interests, and cultural backgrounds of the people supported by ConnectAbility.

Key Responsibilities:

You will thrive in this role if you are organised, collaborative, and professional in all dealings with customers. Key responsibilities include:

• Scheduling or rostering staff, ideally with previous experience or demonstrated aptitude in this area.
• Managing high-volume rostering requirements while ensuring timely and effective scheduling.
• Working effectively in a dynamic team environment to plan and organise services for a changing customer base.
• Balancing multiple priorities and managing competing demands.
• Demonstrating excellent time management and organisational skills.
• Maintaining a high level of computer literacy and clear communication.
• Staying positive and respectful under pressure or tight deadlines.

Experience in a Disability or Health environment is highly desirable, along with knowledge of Work Health and Safety (WHS), the SCHADS Award, and/or the National Disability Insurance Scheme (NDIS).

What Can We Offer:

We provide long-term job security, career development, and training opportunities for our committed team. Our employee benefits also include:

• Opportunity for remote/flexible working arrangements following initial training
• Competitive pay rate ($46.35 per hour) plus access to shift penalties (for weekend work)
• Salary packaging (up to $15,900 per annum) to reduce tax on personal expenses.
• Annual flu vaccinations.
• Free 24/7 wellbeing and safety support via our Employee Assistance Program (EAP).

Mandatory Requirements:

• NDIS Worker Screening Check.
• Completion of the NDIS Worker Orientation Module.
• Working with Children Check (for paid employment).
• Valid, unrestricted Driver’s Licence.
• The right to work in Australia.

How to Apply:

To apply for this exciting opportunity, please submit your resume and cover letter as soon as possible. Applications are assessed on a rolling basis. Submissions must be made via Seek or our website to be considered.

Due to the high volume of applications, only shortlisted candidates will be contacted.

We value diversity, inclusion, and equity, and are committed to providing a working environment where all employees feel valued, respected, and free to bring their different skills, experiences, and perspectives. ConnectAbility actively removes barriers to ensure equal employment opportunities for all.

About Us:

Founded in 1992, ConnectAbility Australia proudly provides a broad range of personalised supports and services for people with disabilities throughout Newcastle, Lake Macquarie, Port Stephens, Maitland, other Lower Hunter local government areas, and the Central Coast.

In 2023, ConnectAbility Australia acquired Early Links Inclusion Support—an Early Intervention and Disability Inclusion Support Service offering Allied Health services for people of all ages in the Lower and Upper Hunter regions.