Senior Business Performance Analyst

Position: Senior Business Performance Analyst – Grade 9/10 ($125,693 - $138,510 + Super)Duration: Temporary 24 Months Directorate: Premiums and Markets, Workers Compensation & Home Building Compensation 

Summary of role 
Provides analysis, reporting and input into core regulatory functions for premiums and market practices. Proactively collaborates cross-functionally to develop or contribute to development of solutions and recommendations for improved customer outcomes and delivery of regulatory value, including processes, regulatory tools and continuous improvement initiatives.  

Key responsibilities:

• Proactive participation and contribution to team engagement and a positive and supportive culture across the team. 
• Provide input into the supervisory activities for pricing and market practices, e.g. compliance with requirements for wages declarations.
• Input and participation in building up the regulatory capability, drive stakeholder engagement and development of a strong, positive relationship with the Insurer Supervision Directorate and other regulatory functions. 
• Provide input and analysis into the annual reviews of pricing for the Workers Compensation and Home Building Compensation schemes. 
• Conduct financial analysis for the prudential regulation of Self and Specialised Insurers in the Workers Compensation scheme.  
• Provide input and analysis to regular internal and external reporting and briefs. 
• Proactively contribute the improvement of regulatory and technical capability across the team. 

Why join us 

•  A supportive and innovative workplace culture where we freely share our knowledge, ideas and experience.  
• A dynamic, diverse team with a commitment to own and drive a positive culture and work effectively with in across a large range of all functions across the breadth of the organisation. 
•  Excellent exposure to a wide range of stakeholders and functional areas, including senior and executive leadership and regulated entities. 
• Opportunities for professional growth and development. 
• This is a great opportunity to stretch upwardly or laterally and to learn different skills that will round up your expertise and experience to be ready for the next step in your career. 

About you 

• 3-5 years experience with financial analysis. 
• Insurance industry exposure and knowledge an advantage. 
• Qualifications in finance, economics, accounting or any analytical disciplines preferred.  
• Strong problem-solving skills and a creative mindset. 
• Strong communication and interpersonal abilities. 
• Ability to work effectively in a cross-functional team, plan and proactively engage with relevant stakeholders 
• Ability to work in an agile manner, quickly adapt to change and effectively manage conflicting priorities. 

How to apply Interested candidates are invited to submit their expression of interest by answering the following questions, along with a detailed resume, highlighting relevant experience and qualifications.  

1.What qualities would you bring to the role? 
2.How does the role align to your development career and development goals? 

Salary Grade 9/10, with the base salary for this role starting at $125693 base plus superannuation

Click Here to access the Role Description

. For enquiries relating to recruitment please contact Vanessa Stanghieri via ***************@customerservice.nsw.gov.au.

Visit the  to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Tuesday 13th May 2025 [9:59am]

Careers at Department of Customer ServiceA career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW.  We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace   

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact ***************@customerservice.nsw.gov.au or 02 9494 8***.

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