Senior Distribution Specialist

Job DescriptionAre you keen to build and expand your career with one of the world’s most recognized and loved brands?

Bring your operations excellence expertise to handle the distribution execution activities and support our growth in the Australia and New Zealand market!

This is a 1-year contract and no relocation assistance is offered for this position. Coverage of benefits for Contractual positions may change or vary.

Core Responsibilities

Oversee Distribution Centre Operations

Provides governance towards our appointed 3PL, ensuring performance are per service level agreement and follows the LEGO Group’s standards. This includes

• Ensuring metrics (storage, inbound/outbound efficiencies, OTIF) are on track.
• Review short term capacity requirements for DC and optimize inbound-outbound logistics to manage any imbalance situation.
• Track and manage damaged, quality stocks, scrap and support claims process.
• Act as key focal for any escalation of customers shipments for NZ.
• Represent Distribution in weekly and monthly operation cadence, review metric performance and address any customer concerns.
• Lead the 3PL NZ weekly operational meetings and monthly Business reviews to ensure service levels are met.

Procurement of 3PL service and cost management

• Ensure cost effective operations and distribution spend within budget.

Customer Service

• Ensure high levels of customer satisfaction by maintaining accurate order processing at the DC, timely deliveries, and effective communication with SBU and customers.
• Collaborate with Customer-Logistics team to handle any valuable services required to serve our customers in the NZ SBU.

Play your part in our team succeedingThis role is part of APAC & China Distribution team which is responsible for bringing products from manufacturing sites to the hands of shoppers and children. You will report to the Senior Distribution Director.

Do you have what it takes?

• Solid supply chain/ distribution working experience in FMCG industry, managing 3PLs.
• Proven track record of delivering results through teamwork and collaboration, with strong communication, and leadership skills.
• Demonstrated experience in managing stakeholders, working in a diverse and multi-functional working environment.
• Team oriented, possesses good interpersonal and communication skills and able to manage assigned responsibilities independently.
• Strong problem-solving skills, experienced in mining insights from various data sources, and strong presentation skills.
• LEAN, agile or scrum experience will be an added advantage.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO team today.