Senior Motor Claims Consultant

Your Role

We are currently seeking an experienced Senior Motor Claims Consultant to join our team, lead by example and facilitate excellence in our Motor claims handling.

This position will be offered on a permanent full-time basis with a hybrid approach. We offer flexibility to WFH and in our Sydney CBD or Parramatta office locations.

You will add value to Gallagher Bassett across the following:

• Manage a portfolio of high quantum and technical claims end to end
• Build and develop external business relationships
• Contribute to staff development in regular team meetings
• Prepare Standard Client Reports within Service Instructions as required
• Achieve monthly productivity levels as designated by management
• Comply with relevant legislation such as The General Insurance Code of Practice, and other relevant legislation / regulations and policy requirements
• Resolve complaints in accordance with company guidelines
• Identify opportunities for process improvement
• Identify potential fraud/recovery indicators for claims where applicable
• Coaching and mentoring new starters and existing team members including in office, side by side training

We’re interested in hearing from people who possess:

To excel in this role, you will be a dedicated and driven Senior who thrives in a busy yet rewarding environment.

• Extensive Motor Claims experience
• Excellent customer service skills
• The desire to learn and progress within a collaborative and talented team
• Excellent interpersonal, spoken and written communication skills
• PC literate – Database and Microsoft Office
• A self-motivated individual with the ability to work autonomously
• Strong business acumen with the ability to liaise with clients at any-given time
• Outstanding organisational and time management skills
• Superior task and schedule management abilities
• Energy and flexibility to work with the Corporate team, and the desire to support projects identified as being critical to the long-term business plan

If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you’ll experience the following:

• Flexible work arrangements – including WFH
• Paid Parental Leave
• Birthday Leave
• Opportunities for ongoing education and development
• Service recognition awards
• Employee assistance program for yourself and immediate family members
• Excellent Working Environment – friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
• Exciting career – as our Company grows, so do the opportunities for our people

A brief overview on GB

Gallagher Bassett is Australia's largest Third-Party Administrator (TPA).  Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 1000 staff.

GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance!

If this sounds interesting to you, we want to hear from you today, click on Apply for this Job!

To be considered for this opportunity you must have the right to live and work in Australia when applying.

Agency applicants will not be considered for this role.

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.