Senior Officer, Student Engagement

• Based at our Melbourne, Burwood Campus + hybrid work arrangements
• Full-time -fixed-term until 31 March 2026
• HEW 6 $92,573 - $99,972  + 17% Superannuation (pro rata, part time)

Why work with us?

At Deakin you will have access to benefits such as a variety of leave options including generous parental leave and the ability to purchase additional leave; flexible working arrangements to help manage your work-life balance; ongoing learning and development opportunities to grow your career; an inclusive and supportive culture and environment to work in, both online and on campus.

As a Senior Officer Student Engagement, you will:

• Support the design, planning and implementation of programs and strategies which are aimed to increase engagement to improve transition, support, progression and retention and therefore a student’s overall success.
• Coordinate and promote student transition programs and activities with a particular focus on the Health Peer Mentor Program.
• Provide administrative support for orientation and Student Initiative Funding activities and liaise regularly with faculty Student Societies clubs to support their activities and encourage opportunities to integrate their involvement in Faculty-level activities and programs.
• Participate in faculty-wide projects and any other duties relating to student support which will meet the changing needs of students enrolled in courses within the faculty and commensurate with the scope and classification of the position.
• Strive for excellence and consult regularly with stakeholders to clarify who requires the information, the purpose for which it is required, criteria for success and where and when advice and recommendation is required.
• Communicate with confidence using examples and the most appropriate influencing technique for a given situation to increase understanding and support.                                                                                                                                      

To be successful, you’ll have:

• A Degree with subsequent relevant experience; or
• Extensive experience and specialist knowledge or broad knowledge in technical or administrative fields; or
• An equivalent combination of relevant experience and/or education/training.
• Administrative experience working within a large organisation with formal administrative structures, policies and procedures, preferably in a tertiary educational institution.
• Customer service or student administrative experience, preferably in a tertiary educational institution.
• An understanding of the student journey.

Here's how to apply: 

Please submit your updated resume and a short cover letter outlining your skills and experience.

For a confidential discussion regarding this role, please contact Emma Smith (Peer Support and Transition Coordinator) via email at **********@deakin.edu.au

For a copy of the position description, please see below:

 PD #571948 - Senior Officer Student Engagement FoH HEW6.pdf

Applications for this position close on Wednesday 21 May 2025.

Are You Ready?

Deakin is a Victorian university with a global impact. We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.

We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.

We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.