Senior Technical Analyst

Position- Senior Technical AnalystLocation- CanberraDuration- 12 Months with extension Job Description:Key duties and responsibilities As a Technical Analyst / Writer you will:Configure and maintain Dynamics 365 and Power Apps solutions including workflows, business rules. Collaborate with developers, architects, and product owners to understand system functionalities, integrations, and enhancements.Analyse business requirements to document functional and technical specifications.Participate in solution design discussions and provide insights into documentation needs.Liaise with business users, product owners, and technical teams to gather requirements and ensure alignment between documentation and user needs.Act as a conduit for translating technical jargon into business-friendly language.Participate in defect triaging by analysing and prioritising issues raised during testing or in production.Investigate, document and track defects to resolution, ensuring alignment with business requirements.Collaborate with developers and testers to verify defect fixes.Support release readiness by validating defect resolution. Essential criteria1. Excellent written and verbal communication skills.2. Experience in using modelling and visual design languages such as BPMN, UML, SysML, SDL, flow charts, etc.3. Experience in agile software delivery, including the production of agile artefacts, user stories, and participation in ceremonies.4. Experience in producing system, security, and business documentation.5. Experience with Microsoft Dynamics CRM and enterprise applications built on the platform.6. Experience with agile project and team management platforms such as Jira, Azure DevOps, Asana, etc.Desirable criteria1. Relevant ICT qualifications or industry certifications.2. Knowledge of the Microsoft cloud ecosystem such as Azure, Dataverse, Office 365, Power Platform etc.3. Knowledge of the delivery of government grants and financial management processes. Note: Candidate must be an Australian Citizen. Must be able to obtain Baseline . Interested candidates can share their updated resume at nidhi.goyal@carecone.com.au or can reach me to +61 291 575 539