Senior UX/ Interaction Designer - Federal Gov Contract

PERSOLKELLY brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in 1946; SKILLED, who crafted the staffing industry in Australia in 1964; Programmed, the leading provider of operations and maintenance services across Australia and New Zealand; and PERSOLKELLY, the largest workforce solutions provider in APAC.

Senior User Researchers / Interaction designers (UXUI) - APS6 equivalent

• 12 month contract with 2x12 months extension option
• New project in FY2025
• Open for candidates in Canberra or any other locations - Sydney/ Adelaide/ Melbourne/ Brisbane for remote working
• Must be Australian Citizen, with active/ ability to obtain Baseline

Job details

Our federal government department client is integral to the Australian Government's economic agenda. Our purpose is to help the government build a better future for all Australians through enabling a productive, resilient and sustainable economy, enriched by science and technology.

We do this by:

• growing innovative and competitive businesses, industries and regions
• investing in science and technology
• strengthening the resources sector.

The Chief Information Officer Division (CIOD) provides a range of enabling services and operations delivery to the department and to Australian businesses and are experienced and motivated User researchers / Interaction designers to support ongoing major projects across the CIO Division. The roles will be responsible for driving a human-centric approach to service delivery, focusing on understanding customer, business, and technology needs and balancing these to deliver effective digital services.

We are seeking experienced User researchers / Interaction designers with a dual skillset, working across both disciplines to understand and translate our complex business needs into intuitive user experience. The successful candidates will have the opportunity to contribute to multiple departmental digital initiatives, and service improvements for pubic-facing and internal services, as part of agile multi-disciplinary teams, in the Corporate and Digital Division.

Key duties and responsibilities

You will work closely with others in the team to:

• Collaborate with a multi-disciplinary team, to help gather evidence and design, iterate and continually improve the experience for users
• Integrate business objectives with user needs to create deliverables such as user stories, personas, user journeys, wireframes, designs and interactive prototypes
• Be responsible for user research plans and determining the appropriate research methods and techniques to achieve digital project objectives as well as managing the recruitment of participants
• Report user research findings, roadmap prioritisation and contribute to presenting insights and concepts to business areas

As a Researcher, you will explore complex problems and communicate insights using a range of user research and co-design methods to evaluate digital products and services.

As an Interaction designer, you will use a mix of methods to co-design solutions for complex problems and create intuitive and easy-to-use interactive prototypes and Proof Of Concepts for digital products.

Required skills and experience:

• Experience in research, discovery and alpha phase of the product lifecycle
• Strong understanding of inclusive and accessible design, user behaviour, heuristics and website analytics
• Ability to conduct regular usability testing and validation of designs, prototypes, and ideas
• Understanding of design principles and systems
• Understanding and implementation of WCAG 2.1 level AA guidelines as a minimum

If you meet these requirements, please apply now or for a confidential discussion please call Athena Yung on 0491 451 *** or reach out ***********@persolkelly.com.au

PERSOLKELLY strives for diversity, inclusion, and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, gender, age, sexual orientation, or abilities to apply.

Who are we

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

So it's over to you. If you would like to join our team, please APPLY now.

To learn more about working with PERSOLKELLY, we encourage you to visit our website.

Follow our LinkedIn page at linkedin.com/company/persolkelly for the latest updates and insights.