Service Coordinator

Do you want to be a part of a team that promotes and improves the health of its people and community?  This is a Permanent Full-Time position with an immediate start.

What is our Service Coordinator role?

The Service Coordinator assists the Service Manager in planning, developing, coordinating and evaluating services in Community Mental Health. You will also be facilitating the maintenance of quality standards of service delivery and facilitates the introduction of solutions as required. You will coordinate the service operations of Community Mental Health to meet the needs of adults with mental health disorders, their families and carers. This includes liaison with key stakeholders, including Government and Non-Government service providers.

While your qualifications and experience tell us part of your story, your values and attitude speak louder still. At NMHS, we aim to ensure our behaviours reflect our core values: Care, Respect, Innovation, Teamwork and Integrity.  During the selection process you will be assessed on your ability to fulfil the responsibilities of this position while upholding our values.

What we offer

NMHS supports flexible working practices and consideration will be given to flexible work options, where operationally appropriate. In addition to the great salary, our employees enjoy an amazing range of benefits (North Metropolitan Health Service - Pay and Benefits) including:

• Generous salary packaging to increase take-home pay
• Professional and career development opportunities
• Diverse and inclusive culture 

Want to know more about this role?

We encourage you to contact Sarah Boylen, Service Manager on 0476 242 *** to discuss how this role aligns with your personal and career interests. 

We think you’ll like it here

Our employees like working here, and we think you will too.  Watch this video to find out what they have to say.  

Ready to join our team?

Applicants are required to apply online www.jobs.wa.gov.au so allow enough time to complete the online application process and attach your documentation.  If you experience difficulties, please contact Employee Services on 13 44 77 for immediate assistance during business hours.

The JDF is attached for reference. Your application should include:

• A Cover Letter (max 3 pages) explaining why you are applying for this role and addressing the selection criteria as listed on the JDF (attached)
• A detailed Resume which sets out your qualifications, capabilities and experience relevant to this position.
• References - the names and contact details of two (2) referees. It is preferable for one of your referees to have been a recent supervisor.

Eligibility to Apply: Australian citizenship or permanent residency is an essential requirement for applicants to be considered for permanent positions in the public sector. To be eligible for a fixed term appointment you must have documentary evidence of your entitlement to live and work in Australia for the period of the contract.

WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake a criminal records screening and integrity checking as part of the appointment process. As well as undertaking a criminal record screening and integrity checking, you may also be required to undertake a working with children check (if required for the role) and a pre-employment health assessment. We may ask referees to comment on your integrity and past demonstration of ethical behaviour. Please note that adverse information does not necessarily disqualify an applicant but will be considered as part of the appointment process.

Whilst this selection process will initially be used to fill the above vacancy, it may also be used to fill other "similar" vacancies throughout the health service. In addition to this, should the successful applicant decline or vacate the advertised vacancy, then the next most suitable applicant may also be selected from this process. Both of these options remain valid for a period of twelve (12) months from when the authorised delegate endorses the recruitment decision.

North Metropolitan Health Service (NMHS) fosters an environment of equity and inclusion and strives to ensure everyone experiences a sense of belonging.  We celebrate the rich diversity of our community and are committed to recruiting a team that is reflective of those we care for. We encourage anyone who aligns with our values of Respect, Integrity, Teamwork, Innovation and Care to apply for this role.

NMHS is committed to growing the Aboriginal workforce as a part of our Aboriginal Health and Wellbeing Strategy.  As a measure to achieve equality, Section 51 of the Equal Opportunity Act 1984 applies to this position. 

NMHS upholds the social model of disability. We welcome applicants who have disability and endeavour to support reasonable workplace adjustments and flexibility. If you have any access needs or require adjustments to participate in the recruitment process, please contact the NMHS Talent Attraction Group (TAG) at email ***********@health.wa.gov.au.

Lodgement is system generated. Any submissions after or on, 4:00pm on the closing date will not be accepted.

We look forward to receiving your application.

This document can be made available in alternative formats on request.

© North Metropolitan Health Service 2025