Service Manager (Transport Logistics)

The Company:

27 branches. 48,000 satisfied clients. Alsco has been providing professional, hygienic, Managed Rental Services throughout Australia since 1963.

The Alsco group consists of: Alsco, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries; Deane Apparel, the uniform experts; Clean Room Garments (CRG), contamination and infection control solutions; and Fresh & Clean, Managed Washroom services. The passion of our 2,000 employees in Australia is the driving force behind our success.

About You:

You are a member of the branch leadership team, reporting directly to the General Manager and in partnership with Production, Engineering, Sales and Finance you will be responsible for ensuring our customers receive an exceptional level of service, every day.

Leading a large, dedicated Service team of professionals from Coordinators in the office, Account Managers, Transport Manager and Service Delivery People who are on the road, you are key to ensuring that the team has everything they need to achieve delivery in full on time and delight our customers.

You will be driven by service excellence and committed to motivating your team to get it right the first time and maintain the high performance standards you have set.

You are as passionate about the appearance of your fleet and how it represents the Alsco Uniforms brand as you are about safety and ensuring that the team are going home safe and well each day.

 Key Skills and Experience we are looking for:

• Extensive, demonstrated leadership experience primarily focused on service teams where the majority of the team are on the road
• Previous experience in a business-to-business service environment preferred but not essential
• Intermediate to advance PC Skills including the ability create and analyse system reporting to assist in decision making and compliance tracking

If this position sounds like the right opportunity for you then click the ‘Apply for this job’ button to submit your application. We look forward to receiving your application. 

As part of our recruitment process you will be required to complete pre-employment screening which includes reference checking and health screening that involves drug and alcohol testing. Proof of Your Right to Live and Work in Australia must be presented at interview stage.

Alsco is an equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, sex, national origin, disability, and other legally protected characteristics.

Agencies please note: Alsco is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Alsco via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Alsco. No fee will be paid in the event the candidate is hired by Alsco as a result of the referral or through other means.