Supervisor | Crown

HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 17,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!

Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!

HUGO BOSS Australia are currently seeking a passionate retailer with a love for people (customers and team) as well as for fashion and who is looking to take the next step in their retail career.

Reporting to the Store Manager at our Crown location, the Supervisor role is responsible for supporting the Store Manager and Assistant Store Manager across all aspects of the day to day store operations, customer service and clienteling.

What you can expect:

• Deliver excellent customer service whilst building a loyal customer base of repeat shoppers
• With support of the Store Manager, provide coaching to all staff members where required
• Assist with stock processing and replenishment in accordance with HUGO BOSS standards
• To support in meeting sales targets and KPIs
• Maintain a high degree of current season product knoweldge
• Establish a customer centric mindset to ensure an elevated customer experience

Your profile:

• Previous customer service experience
• Demonstrated ability to build internal and external relationships
• Willingness to constantly learn and develop
• A genuine love for the fashion industry and enthusiasm to share your styling expertise
• Effective communication skills with the ability to adapt style depending on the audience and situation
• Proven ability to work as part of a team

Your benefits:

• Salary Package + Commission + Incentives
• Up to 50% discount off our premium product range
• HUGO BOSS team member wear (uniform) provided
• Genuine focus on work life balance
• Earn up to $2,000 per person you refer through our employee referral program
• Access to our Employee Assistance Program
• Ongoing training and career development opportunities

We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.