Systems Support Officer

Systems Support Officer

Level 4, $92,098 - $96,660 pa, PSCSAA 2024

Join an innovative agency that values collaboration, growth and flexibility and improves the lives of Western Australians.

At Finance we are committed to delivering the best results for our customers. We provide strategic advice to government, build infrastructure projects, such as schools and hospitals, buy goods and services for government, collect the State’s revenue and support the Western Australian economy through administering grants and rebates.

Our values of clarity, empathy, growth and collaboration guide everything we do. We value diversity and encourage different perspectives, experiences and backgrounds. We are committed to making Finance the best place to work for everyone.

We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, youth, people of diverse sexualities and genders, and culturally and linguistically diverse people.

We are committed to ensuring our hiring processes are inclusive. If you are an Aboriginal and Torres Strait Islander person, young person or person with disability seeking assistance with your application, please contact Jobs and Skills WA on 13 64 64. If you are a person living with disability and require any adjustments or accommodations, please contact Paul Kelly on (08) 6551 14***or via email at **********@finance.wa.gov.au. You can also reach us through the National Relay Service.

When you join us, you can enjoy a variety of benefits, including:

• flexible work options, including working from home up to 2 days per week.
• professional development, training, and on-the-job learning to advance your career.
• generous leave entitlements, which include 4 weeks annual leave, 3 public service holidays each year, accrued long service leave every 7 years and an option to purchase additional leave each year. Access to cultural leave for Aboriginal and Torres Strait Islander people.
• modern workspaces, where you choose your workspace that assists you to do your best work.
• access to activity-based work hubs in the CBD, Fremantle and Joondalup for ad hoc flexible work.
• corporate discounts with selected health insurance providers and access to wellness programs.
• Opportunity to support our Reconciliation Action Plan (RAP), Disability Access and Inclusion Plan, Finance Indigenous Network (FIN), Gender Equity Champions Group, and Youth Working Group.

About The Role:

The Systems Support Officer liaises with clients to assist in the effective use of procurement systems. The role supports the implementation of procurement systems projects through user acceptance testing and input into training documentation and assists with queries of a technical and complex nature.

About You:

To be considered an ideal candidate for this role you will enjoy problem solving, system issues, interacting with a diverse range of clients, have experience with procurement or business systems in Government, and be available to work the core business hours of 8am-4pm to provide systems support to our clients.

The position operates in Personal Leadership context. This means that you are required to demonstrate personal accountability for delivering excellence and support your team and agency in delivering strategic goals. You will be expected to build and nurture relationships and be willing to seek feedback and learn.

How to Apply:

If you have what it takes to be part of our dynamic and forward-thinking team, submit the following in MS Word or PDF format only:

1. A comprehensive CV that shows your skills, experiences and key achievements, including the contact details of two referees (with one being your current or most recent supervisor).
2. Cover letter of two (2) pages or less, outlining how you meet the requirements of the role and demonstrate leadership behaviours and alignment to our Values.

You will need to demonstrate your alignment to Finance’s Values throughout the process to be considered suitable.

Please ensure you apply before the closing deadline as we won’t accept late and incomplete applications.

Further Job-Related Information:

For further information about the position please contact Paul Kelly on (08) 6551 14***(not to be contacted for Applicant Information Packs or assistance with lodging your application).

To assist you in preparing your application, please refer to the Applicant Information Pack, Job Description Form, and Leadership Behaviours. Additionally, the WA Jobs and Workforce Hub provides information on working in Western Australia. This includes guidance on applying for government sector jobs, industry insights, application tips, relocation resources, training opportunities, and apprenticeships.

If you are unable to view or download the documents, please call (08) 6557 81***and select option 1, or email ***********@finance.wa.gov.au, mentioning the vacancy reference number VCID03150 for assistance.

Currently there are two (2) permanent full-time positions available for filling from July 2025. Whilst this selection process will initially be used to appoint to this advertised vacancy, it may also be used to appoint to similar positions that may arise in the Agency within the next twelve (12) months on a full-time, part-time, permanent or fixed-term basis with the possibility of further extension(s) and/or permanency.