Teaching support officer - of medicine health

Employment Type: Full Time, 35 hours per week

Duration: Parental Leave Cover until 27 March 2026

Remuneration: Broadband 5/6, Level 5 from $85,717, Level 6 from $100,354 plus 17% super

Location: Kensington, New South Wales

To be successful you will hold Australian Working Rights or Australian Citizenship. Visa sponsorship is not available for this appointment.

Why this role matters:

The Teaching Support Officer provides effective day-to-day logistical and operational support for undergraduate coursework teaching within UNSW Medicine & Health.

The role reports to the Team Lead and has no direct reports.

Skills Required:

Level 5:

• Relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education, training and experience.
• Demonstrated ability to work collaboratively and productively within a team, but also to take initiative and work independently while managing competing demands.
• Demonstrated experience providing effective customer service and support to clients at all levels.
• Well-developed interpersonal and written and verbal communication skills.
• Advanced time management, organisational and problem-solving skills, including the ability to meet deadlines.
• High proficiency of computer literacy, working with a range of computer systems and applications, including Microsoft Office 365 suite including Teams, OneDrive, Excel, Word, Powerpoint and Outlook and with using UNSW’s enterprise systems.
• Demonstrated experience supporting and contributing to projects and initiatives.
• An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
• Knowledge of health and safety responsibilities and commitment to attending relevant health and safety training.

Level 6 (in addition to Level 5 above):

• Ability to work independently with minimal supervision and work productively as part of a team.
• Significant relevant experience in a similar role in a tertiary organisation.
• High level ability to apply knowledge and draw on significant experience to analyse and resolve complex and sensitive issues efficiently and effectively.
• Substantial experience in providing a broad range of teaching administration support and specialist advice to Academic staff.

To learn more about this position, and view the comprehensive skills and criteria list, a copy of the Position Description can be found by clicking on the position description button beneath our ad on JOBS@UNSW.

Progression Criteria

Advancement to a higher level within a broad-banded position is not automatic and requires the endorsement of your supervisor and approval from Senior Management. The following criteria must be met before progression can be approved:

The incumbent will normally be expected to have reached the top step of level 5 prior to progression to level 6.

Criteria for progression to level 6 will be based on satisfactory performance of all duties and accountabilities at level 6 and a demonstrated capacity to take on the duties and accountabilities of the position at level 6.

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

• Additional 3 days of leave over the Christmas period
• Access to lifelong learning and career development
• Progressive HR practices
• Discounts and entitlements

How to apply

Please click to submit your application online. Applications submitted via email will not be accepted.

Please provide a resume and a cover letter addressing the selection criteria (Skills and Experience in the position description) and interest in the role. To view the full position description, please click on the Position Description link below.

Contact

Aarti

Talent Acquisition Coordinator

*******@unsw.edu.au

Applications close: Tuesday 22nd April before 11:30 pm

UNSW is committed to evolving a culture that embraces equity and supports a diverse and inclusive community where everyone can participate fairly, in a safe and respectful environment. We welcome candidates from all backgrounds and encourage applications from people of diverse gender, sexual orientation, cultural and linguistic backgrounds, Aboriginal and Torres Strait Islander background, people with disability and those with caring and family responsibilities. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment