Team Manager Communications

• Lead a high-performing communications team
• 3 Year Fixed Term Contract
• Attractive salary and benefits package

Why Choose Us

Townsville City Council is the largest local government authority in Northern Australia. We are committed to creating value by growing Townsville through driving economic diversity and generating an enriching lifestyle.

Our organisation provides and maintains close to $9 billion worth of community assets including water and wastewater network and treatment plants, bridges, drainage, roads, waste management, community facilities, sporting venues and more.

We contribute to an active lifestyle for our residents and visitors through events, providing recreational facilities, protecting the natural environment and heritage, while creating a mentally and physically healthy city.

We are driving economic diversity and cultivating an enriching lifestyle, growing a city for this and future generations by building a vibrant, sustainable and innovative city.

Council’s vision is for Townsville to be a connected, lifestyle driven and innovation focused city while continuing to deliver service excellence and to be led by our community to create an exciting today and future.

Our Vision: A globally connected community driven by lifestyle and nature.

Our Purpose: Grow Townsville

Our Values: Safety, Excellence, Respect, Value, Enjoyment

About the Role

Townsville City Council is seeking an experienced communications professional to lead its Communications team. As Team Manager Communications, you’ll play a critical role in shaping how Council connects with the community — ensuring messages are clear, timely, and aligned to Council’s values and strategic direction.

In this role, you’ll be responsible for the planning and delivery of internal and external communication, marketing, and engagement strategies. You'll lead a team that creates compelling content, supports key initiatives, manages reputation, and enhances community understanding of Council’s services and priorities.

You’ll collaborate closely across departments to champion our purpose of Growing Townsville and to deliver the Corporate Plan in consultation with the Townsville Community.

About You

You're an experienced communicator who thrives in fast-paced environment. With at least 10 years’ experience in a similar role, you bring a contemporary understanding of communications across digital, traditional, and owned channels.

You know how to adapt messaging for diverse audiences and create meaningful, engaging content that supports organisational goals and strengthens community trust.

As a collaborative and motivational team leader, you will:

• Guide, mentor an inspire a high-performing team
• Confidently manage complex issues, sensitive topics, and reputational risks
• Deliver proactive, impactful communication campaigns that enhance Council’s image, foster civic pride and connect with community priorities

You’re also highly organised and outcomes-driven — able to balance competing deadlines and shifting priorities without compromising on quality or accuracy. You lead with integrity, communicate with influence, and understand the value of clear, timely, and transparent communication in building community confidence.

How to Apply

Your application can be submitted through the 'Apply' button. Please include a cover letter (maximum 2 pages), outlining how your skills, qualifications and experience would allow you to achieve success in this role. We also will require your resume and attached copies of any licences and qualifications as per the key requirements of the role.

For further information review the Position Description. 

Closing Date:   11.45pm, Sunday 04th May 2025

What We Offer

• Up to 5 weeks annual leave
• Up to 3 weeks Personal/Carers Leave
• 14 weeks paid Parental Leave
• Domestic and Family Violence Leave
• Natural Disaster Leave
• Long Service Leave available pro rata after seven years
• Salary Sacrifice opportunities
• Learning and Development opportunities
• Fitness Passport program offering discounted membership to selected gym, pool, and yoga facilities
• Employee Loyalty Program offering discounts at selected local businesses
• Employee Assistance Program

* The Council contribution to employees' superannuation for contributing employees shall be 13.5% of the employees' ordinary time earnings subject to the employee contributing a minimum of 6% of their ordinary time earnings.

We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply!

All successful candidates are required to undergo drug and alcohol testing as part of the recruitment process. Please be aware Townsville City Council has a ‘zero tolerance’ policy to drugs and alcohol in the workplace.

If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact **************@townsville.qld.gov.au or phone 07 4727 9*** for a confidential discussion.

Attachments:
- N02334_Team Manager Communications _PD.pdf