trilogy fitness

Team Member

Yarrawonga, 830, Darwin, Northern Territory

Call Centre & Customer Service

Full time

Posted 15/04/2025
Closed 29/04/2025

Join Our Fitness Family!

Are you passionate about health, fitness, and helping others achieve their wellness goals? Do you have a natural knack for building relationships and connecting with people? We have an exciting opportunity for you to join our team at Trilogy Fitness!

We are looking for 1 x Full time Team Member and 1 x Part Time Team Member. Please include in your application which role you are applying for.

About Us: At Trilogy Fitness, we believe in transforming lives through fitness. We're more than just a gym – we're a community that empowers individuals to lead healthier and happier lives. With state-of-the-art facilities, a wide range of fitness classes, and dedicated trainers, we're committed to making fitness accessible and enjoyable for everyone.

Role and Responsibilities: As one of our team members, you'll be the face of Trilogy Fitness and play a pivotal role in welcoming new members to our fitness family. Your main responsibilities will include:

  • Reception Management: Greet members and visitors with a warm welcome, making them feel at home the moment they step in.
  • Building Relationships: Engage with prospective members, listen to their fitness goals, and tailor membership options to suit their needs.
  • Outreach: Engage with potential clients using various proactive strategies in the shopping centre through direct interactions with members of the public.
  • Giving Tours: Showcase our gym facilities and amenities, highlighting how they can help members achieve their fitness aspirations.
  • Member Enquiries: Be the go-to person for our members' questions, providing excellent customer service and ensuring they have a seamless experience.
  • Closing Deals: Use your persuasive skills to convert leads into loyal members and contribute to the growth of our gym community.
  • Maintaining Follow-Ups: Nurture leads through consistent follow-up communication, ensuring a positive onboarding experience.
  • Member Accounts: Manage member accounts, ensuring accuracy and efficiency in payments and membership details.

What We're Looking For: We're seeking individuals who embody our values and have a genuine passion for helping others. The ideal candidate will have:

  • Excellent Communication Skills: Strong verbal and written communication abilities to effectively engage with a diverse range of individuals.
  • Energetic & Enthusiastic: Bring the excitement! Your positive attitude and infectious energy will inspire both colleagues and members alike. No bad vibes allowed!
  • Sales Acumen: A proven track record in sales, with the ability to close deals and meet targets is desirable but not essential! Full training will be provided.
  • Reliable & Trustworthy: We count on you to be the rock of our team, always dependable, consistent in your efforts & able to work autonomously. Punctuality is a must!
  • Team Player: Collaborative spirit to work with other team members and contribute to a positive work environment.
  • Flexibility: Willingness to work flexible hours, including weekends, to accommodate potential members' schedules. Shift times are Monday to Friday 9am to 6pm or 10am to 7pm & Saturday 9am to 5pm

Perks and Benefits:

  • Be the face of Trilogy Fitness and impact members' lives positively.
  • Competitive base salary and performance-based bonuses.
  • Access to our top-notch fitness facilities and classes to stay fit and motivated.
  • Ongoing training and development opportunities to enhance your skills.
  • Opportunity for career growth within our expanding organization.
  • Be part of a supportive, close-knit team that feels like family and values your contributions.

How to Apply: If you're excited about the prospect of helping others embark on their fitness journey, we'd love to hear from you! Please submit your resume and a brief cover letter detailing why you're the perfect fit for the role!

Join us in making a positive impact on lives through fitness! Together, we can inspire, motivate, and achieve greatness. Immediate start available with sponsorship opportunities for the right candidate.

Job Types: Full-time, Part-time, Permanent

Pay: From $55,000.00 per year

Expected hours: 20 – 40 per week

Benefits:

  • Employee discount
  • Employee mentoring program
  • Gym membership

Schedule:

  • 8 hour shift
  • Day shift
  • Rotating roster
  • Weekend availability

Supplementary Pay:

  • Commission
  • Monthly bonus

Application Question(s):

  • Are you applying for the full time (38hrs) or part time role (20hrs minimum)?

Experience:

  • Sales: 1 year (Preferred)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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