Transport Fleet Scheduler

Reef Group is a multi-award-winning business providing freight transport services throughout Western Australia since 2002.

About the role

This position is based in High Wycombe. This position reports to the REEF Group’s Operations Manager, and will be responsible for, but not limited to:

1. Schedule Management: 

- Develop and maintain efficient transportation schedules for everyday fleet operations.

- Coordinate with drivers to assign everyday routes and monitor their progress to ensure on time delivery.

- Adjust schedules as necessary in response to delays, cancellations, or changes in demand.

- Identify and resolve scheduling conflicts and transportation issues as they arise.

- Monitor, record, communicate to customer any extra charges/ futile charges or charges for additional time.

2. Fleet Coordination: 

- Monitor vehicle availability and ensure optimal utilization of the fleet. 

- Collaborate with maintenance team to schedule vehicle servicing, repairs, and inspections.

- Work proactively to minimize disruptions to service and ensure customer satisfaction with promptly communication.

- Keep track of all additional charges to invoice customers accurately and promptly.

3. Route Optimization: 

- Analyse routes and develop strategies to improve efficiency and reduce transportation costs. 

- Forward planning to optimize delivery routes and schedules if possible.

 4. Customer Management & Communication: 

- Communicate any changes in schedules or routes to relevant stakeholders/customers promptly including but not limited to delays, additional charges, or estimated time of delivery.

- Resolve customers inquiries, feedback on charges and or issues with jobs. 

- Look out for extra works or make cold calls to customers if required.

- Support client service team in dealing with customers if required.

5. Compliance Management: 

- Ensure all transport operations comply with company policies, industry regulations, and safety standards: Chain of Responsibility requirements, Fatigue Management, Mass Management, Load Restraint, and all aspects of the WAHVR.

- Ensure all drivers / subcontractors used have been appropriately reviewed in accordance with contractor management procedures, overseeing fleet licensing requirements / allocation / permits.

- Ensure all drivers have all correct induction before entering customers’ sites if required.

6. Data Analysis and Reporting: (when required)

- Collect and analyze transportation data to assess performance metrics.

- Prepare regular reports on fleet operations, including delivery times, fuel consumption, and other key performance indicators if any.

- Effective, timely and accurate reporting of all incidents related to our assets or customers’ assets.

7. Driver Management & communication

- Serve as the primary point of contact for drivers and dispatchers regarding scheduling and routing issues.

- Manage drivers effectively with their break time. 

- Provide admin personnel accurate records of driver hours if required.

- Communicate with drivers in respectful manner.

What Are we Looking For?

• Attention to detail with a high degree of accuracy.
• To be able to work in a fast-paced business.
• An analytical mind-set – strong ability to problem solve & work with numbers.
• Excellent written and verbal communication skills to liaise effectively with customers and Reef Group’s team.
• Strong time management and planning skills, with ability to meet deadlines.
• Previous experience within a similar role within Transport/Logistics industry is desirable but not essential.

What We Offer

• Full- time position
• A competitive remuneration package reflective of experience and skills
• Supportive and friendly team environment.

How To Apply

If you believe you have what we are looking for please click APPLY NOW or email your resume and a cover letter to: *****@reefgroup.net.au.

Please note: Only shortlisted applicants will be contacted.

No recruitment agencies, please.