Visual Key Holder (Sales Merchandiser)

Who We Are!

Williams Sonoma is a multi-channel specialty retailer of high-quality products for the home. Our family of brands in Australia includes the well-known retailer’s west elm, Pottery Barn, Pottery Barn Kids & Williams-Sonoma.

Our Chadstone location is looking for Sales Merchandisers (also known as a Visual Key Holder) to create a unique shopping experience by providing exceptional customer service in a fast-paced, specialty retail environment. These permanent, part-time positions are offering 40-60 hours per fortnight with a fixed two-week rotating roster, including alternate weekends.

Why You Will Love Working With Us:

• Competitive Salary & Performance Bonuses: Your success is rewarded.

• Employee Discounts: Get a great discount to our amazing products!

• Paid Parental Leave: We support you during life’s most important moments.

• Employee Discount Program (EAP): Access to confidential counselling and support for personal and professional challenges

• Career Growth Opportunities: We invest in your development.

• Supportive Team Culture: Join a team that encourages collaboration and success.

• Global growth: We are a fast-growing company with an entrepreneurial spirit.

 What You Will Be Doing:

• Ensure the store upholds visual presentation, replenishment, cleanliness, safety, and back-of-house standards to create an inviting shopping environment while showcasing our furniture and homewares through strategic merchandising.

• Create unique and engaging experiences for customers by sharing your expertise and helping them enhance their homes, delivering exceptional customer service.

• Assist with opening and closing procedures, register operations, and back-office tasks to provide operational support to the store management team, ensuring smooth store operations.

• Use effective selling techniques and in-depth product knowledge to drive sales and achieve KPIs.

• Create a positive and inclusive environment within a dynamic and supportive team.

What You Will Bring:

• 1–2 years’ retail or visual merchandising experience (preferred).

• Strong eye for detail, layout, and brand presentation.

• Great communication and leadership skills.

• Ability to prioritise, multitask and work hands-on.

• Flexible availability, including after-hours setups and peak trading periods.

Ready to join the Team?

If you are a motivated Retail Professional looking to be a part of the Williams Sonoma family, apply today and make an impact as our next Sales Merchandiser!

Only candidates with work rights in Australia will be considered.