Wellness Host - Restore Space

Join a purpose-led ALL NEW wellness studio changing the way people move, recover and reconnect.

Hold space. Guide recovery. Cultivate calm.

At Hakea Wellness, we help people move and recover with purpose so they can live a happier, more balanced life. As a boutique wellness studio offering Reformer Pilates, contrast therapy, and community-focused recovery experiences, we’re proud to support a space where wellness feels both elevated and deeply human.

We’re looking for a Restore Host (Wellness Host) to join our team — someone calm, confident and caring who can guide guests through their contrast therapy experience with professionalism, warmth, and ease.

This is a unique opportunity to be part of Hakea Wellness from the very beginning — shaping a space where movement, mindfulness and community come together.

About the Role

As a Restore Host, you’re the heartbeat of our recovery space — creating a safe, supportive and soothing environment for guests to recharge and reconnect. You’ll welcome and guide members through their journey, educate them on the benefits and safety of contrast therapy (ice baths, infrared and traditional saunas, massage chairs), and ensure our space runs smoothly and beautifully.

You’ll also support front-of-house operations, bookings, membership sales and daily admin — helping guests feel seen, supported, and empowered to prioritise their wellness.

Key Responsibilities

✦ Guest Experience & Recovery Support

• Welcome and onboard guests with clarity, calm, and care

• Guide safe and effective use of contrast therapy equipment

• Educate guests on protocols, benefits and transitions between hot/cold therapy

• Monitor client safety, comfort, and progress throughout sessions

✦ Studio Operations & Hygiene

• Prepare, set up, and reset the Restore space throughout the day

• Monitor sauna and ice bath temperatures and ensure hygiene standards are upheld

• Maintain towels, water, scent, lighting, and ambience to elevate the sensory experience

• Support open/close procedures and readiness of the studio

✦ Admin, Sales & Community Engagement

• Assist with guest bookings, payments, and profile creation

• Educate members on packages and support studio sales goals

• Provide clear, professional communication via phone, email, and in-person

• Participate in activations, social media ideas and community-building events

You’ll Thrive in This Role If You...

✓ Are calm, grounded, and great at holding space
✓ Are passionate about holistic wellness and recovery practices
✓ Have exceptional interpersonal skills and a welcoming presence
✓ Are First Aid & CPR certified (or willing to obtain)
✓ Have previous experience in spa, hospitality, wellness, fitness or customer care
✓ Are comfortable speaking to contrast therapy benefits and usage (training provided)
✓ Are detail-oriented, reliable, and proactive
✓ Can work mornings, evenings or weekends on a rotating roster
✓ Have knowledge of Pilates or interest in learning more about it

Perks of Working at Hakea Wellness

✓ Opportunity to join the founding team for our new business

✓ Stunning, purpose-built studio space
✓ Supportive team culture that values growth and collaboration
✓ Wellness Perks

✓ Ongoing professional development and mentorship
✓ Opportunity to grow with a brand at the forefront of modern wellness

You’re not just managing a session — you’re creating a moment.

At Hakea, our Restore Hosts are more than attendants. You are space holders, educators, and calm energy in motion. You support recovery with intention and help create an environment where guests feel stronger, more grounded, and deeply cared for.

How to Apply

We’d love to hear from you!
Submit your resume and a short cover letter telling us why you're the right fit for Hakea Wellness.