TAFE Queensland
1-2 days
Gain the mandatory Responsible Service of Alcohol qualification required to serve alcohol in Queensland licensed venues. This 1-2 day skill set teaches legal compliance, customer care, and responsible service practices essential for hospitality careers.
There are no formal prerequisites for this course. You should have a basic understanding of English and be at least 18 years old to work in licensed venues. No prior hospitality experience is required, though the course is designed for those seeking employment in bars, pubs, hotels, and nightclubs.
The course covers one core unit: Provide Responsible Service of Alcohol (SITHFAB021). This unit describes the performance outcomes, skills and knowledge required to responsibly sell, serve or supply alcohol. You will learn about Queensland liquor laws, customer care strategies, recognizing when customers have consumed too much alcohol, appropriate refusal techniques, and your legal obligations as a service provider.
TAFE Queensland is a leading vocational education provider with extensive industry connections and multiple campus locations across Queensland. The course is delivered by experienced hospitality professionals using practical, real-world scenarios. TAFE's flexible delivery options (on-campus, hybrid, and online components) accommodate working adults, and the qualification is nationally recognized and mandatory for legal alcohol service in Queensland.
Upon completion, you can work as a bar attendant, waiter, supervisor, or food and beverage attendant in licensed venues including pubs, hotels, bars, and nightclubs throughout Queensland. The skill set provides a foundation for advancing to Certificate II or III in Hospitality, opening pathways to management roles in the hospitality and events industry.
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