TasTAFE
Up to 22 months (flexible, enrol at any time)
This Certificate II in Hospitality is an introductory course designed to launch your career in the dynamic hospitality industry. Gain foundation skills in customer service, food and beverage operations, and workplace safety to secure entry-level roles in hotels, cafes, bars, and catering services.
There are no essential entry requirements for this course. However, you must be at least 16 years old to enrol at TasTAFE. It is recommended that you have access to a computer with reliable internet connection. A genuine passion for hospitality, friendly demeanor, attention to detail, and ability to work under pressure are important personal qualities for success in this course.
Core units include: Work effectively with others, Source and use information on the hospitality industry, Use hospitality skills effectively, Interact with customers, Show social and cultural sensitivity, and Participate in safe work practices. Elective units cover areas such as food and beverage service (coffee, alcohol, non-alcoholic beverages, sandwiches), bar operations, kitchen hygiene, customer service, financial transactions, food safety, stock management, communication skills, sustainability, first aid, and responsible service of alcohol and gambling.
TasTAFE is Tasmania's leading vocational education provider with extensive industry connections and multiple campuses across the state. The course offers flexible delivery options including workplace-based training with qualified teachers, recognition of prior learning, and pathways to further study at Certificate III level. TasTAFE provides comprehensive student support services and is eligible for Fee Free TAFE funding for eligible Tasmanian residents.
Upon completion, you'll be qualified for entry-level hospitality roles including bar attendant, café attendant, catering assistant, food and beverage attendant, front office assistant, porter, and room attendant. Career opportunities exist across the hospitality industry in hotels, motels, restaurants, cafes, bars, and catering services. You can also progress to Certificate III level qualifications for supervisory and management positions.
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