TasTAFE
52 weeks
Master hospitality management and supervisory skills to lead operations across diverse venues. This course equips you with expertise in financial management, staff leadership, customer service, and business planning for career advancement into management roles.
To enrol in this Advanced Diploma, you must be at least 16 years old (18 for international students) and have completed Year 12 or equivalent qualification at Level 4 or above in the Australian Qualifications Framework. Alternatively, you can complete an approved language, literacy and numeracy assessment demonstrating competence at Exit Level 3 in the Australian Core Skills Framework in both literacy and numeracy. International students must achieve IELTS 6.0 overall with no band less than 5.0 or equivalent English language proficiency. Sound written and verbal communication skills and solid mathematical skills are desirable.
Core units include managing organisational finances, developing and implementing business plans, managing quality customer service practices, managing finances within budgets, preparing and monitoring budgets, managing physical assets, identifying and managing legal risks, leading and managing people, recruiting and inducting staff, monitoring staff performance, monitoring work operations, establishing business relationships, developing and implementing marketing strategies, and establishing work health and safety systems. Elective units cover managing business risk, leading diversity and inclusion, providing responsible service of alcohol, operating bars, preparing beverages and cocktails, providing food and beverage advice, managing projects, and interpreting financial information.
TasTAFE is a leading vocational education and training provider in Tasmania with extensive industry connections and expertise in hospitality education. The institution offers flexible study options, comprehensive student support services, recognition of prior learning opportunities, and practical, workplace-focused training delivered by experienced educators. TasTAFE's strong relationships with hospitality industry employers ensure curriculum relevance and excellent employment outcomes for graduates.
Upon completion, graduates are well-positioned for supervisory and management roles across the hospitality industry. Career opportunities include Hotel Manager, Head Housekeeper, Front Office Manager, Finance Manager, Food and Beverage Manager, Director of Sales, Recruitment Manager, Area Manager, Operations Manager, and Hotel/Motel Manager positions. The qualification provides pathways to senior management roles in hotels, restaurants, catering companies, resorts, and other hospitality venues.
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