Charles Darwin University (CDU TAFE)
6 months full-time or 12 months part-time
Develop practical IT skills in networking, programming, and client support over 6-12 months. Ideal for high school students and working professionals seeking industry-ready qualifications for IT technician and help desk careers.
There are no formal entry requirements for this Certificate III. However, preferred pathways include completion of Certificate II in Applied Digital Technologies or demonstrated vocational experience with information technologies. A Language, Literacy, Numeracy and Digital Literacy (LLND) evaluation is recommended to identify areas where additional support may be needed. Students require access to a desktop or laptop with minimum specifications (Windows 10/11 64-bit, 2GHz processor, 8GB RAM, 256GB storage) and reliable internet access for online components.
The course comprises 6 core units and 6 elective units totaling 470 nominal hours. Core units include: Develop and extend critical and creative thinking skills, Securely manage personally identifiable information, Work in a team, Identify IP ethics and privacy policies in ICT environments, Apply introductory programming techniques, and Provide ICT advice to clients. Elective units cover: Create ICT user documentation, Maintain standard operating environments, Determine and action network problems, Install configure and secure small office/home office networks, Build simple web pages, and Produce digital images for the web. Students gain practical experience with Packet Tracer, Microsoft Visual Studio Code, and Python programming.
CDU is the Northern Territory's largest training provider with expert lecturers and industry professionals delivering current, nationally accredited qualifications. The university offers first-class facilities, flexible study options (online and on-campus), and recognition of prior learning to accelerate qualification completion. CDU provides comprehensive student support and clear pathways to further higher education qualifications, ensuring students gain industry-ready skills with strong employment prospects.
Graduates are prepared for roles including IT Technician, Help Desk Officer, Customer Service Representative (ICT), Client Support Officer, and User Support Specialist. The qualification provides a foundation for progression to Certificate IV in Information Technology and higher education pathways such as Bachelor of Information Technology or Bachelor of Computer Science. Career opportunities span diverse sectors requiring IT support and technical expertise.
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