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The purpose of the Residential Care Officer position at AB NURSES SUPPORT SERVICES PTY LTD is to provide person-centred care and practical support to residents within a residential care setting, ensuring their safety, dignity, comfort, and overall well-being while promoting independence and quality of life. The role focuses on assisting residents with daily living activities, supporting emotional and social needs, and contributing to a safe, respectful, and supportive environment in accordance with the organisation's policies, procedures, and care standards.

The Residential Care Officer at AB NURSES SUPPORT SERVICES PTY LTD is responsible for delivering daily care and support to residents, including personal care assistance, mobility support, meal assistance, monitoring well-being, implementing individual care plans, maintaining accurate care documentation, and collaborating with healthcare professionals and family members. The role also includes encouraging social participation, assisting with medication supervision where authorised, supporting new residents during orientation, maintaining workplace health and safety standards, identifying potential risks, and participating in team meetings and ongoing training to ensure high-quality care and service delivery.

DUTIES & RESPONSIBILITIES 

•    Ensure the safety, well-being, dignity, and rights of residents receiving care and support services.

•    Assist residents with personal care activities, including bathing, grooming, dressing, toileting, and hygiene needs.

•    Support residents with mobility, transfers, and daily living activities in accordance with individual support plans.

•    Assess individual needs and assist in implementing personalised care and support plans.

•    Support and empower residents to develop independence, confidence, and life skills.

•    Facilitate and encourage resident participation in community and social activities.

•    Conduct interviews and discussions with clients to identify personal, emotional, social, and support needs.

•    Monitor and record resident progress and maintain accurate documentation.

•    Observe and report health, behavioural, and wellbeing changes to relevant supervisors and healthcare professionals.

•    Assist with the implementation of Behaviour Support Plans and risk management strategies.

•    Liaise with family members, support coordinators, community groups, healthcare professionals, and service providers.

•    Provide support in residential homes and other supported accommodation environments.

•    Assist with meal planning, food preparation, cooking, and nutritional support according to individual requirements.

•    Promote residents' rights, choices, dignity, and inclusion in all aspects of care.

•    Refer participants to relevant community services, healthcare providers, and allied health professionals when required.

•    Prepare reports, support documentation, incident reports, and other records in accordance with organisational and regulatory requirements.

•    Maintain a clean, safe, and healthy living environment.

•    Adhere to workplace health and safety policies, infection control procedures, and organisational standards.

•    Participate in team meetings, supervision sessions, training programs, and professional development activities.

•    Respond to general enquiries and contribute to a positive and person-centred service culture.

QUALIFICATIONS & REQUIREMENTS 

•    Certificate III or Certificate IV in Individual Support, Disability, Community Services, Aged Care, or a related field.

•    Relevant 1 year experience 

•    Knowledge of person-centred practices and support planning.

•    Understanding of duty of care, dignity of risk, and safeguarding principles.

•    Effective communication and interpersonal skills.

•    Ability to maintain professional documentation and records.

•    Sound problem-solving, organisational, and time-management skills.

•    Valid First Aid and CPR certification.

•    National Police Check.

•    NDIS Worker Screening Check (where applicable).

•    Current Working with Children Check (where applicable).

•    Current Australian Driver Licence (preferred).

•    Ability to work flexible shifts, including weekends, evenings, overnight shifts, and public holidays.

•    Commitment to diversity, inclusion, and quality service delivery.

WORKING HOURS: Full-time position, 38 hours per week.

BENEFITS 

•    Competitive salary package.

•    Paid annual leave, personal leave, and other statutory entitlements.

•    Ongoing training and professional development opportunities.

•    Supportive and collaborative work environment.

•    Career progression opportunities.

•    Employee wellbeing and support programs.

•    Opportunity to make a meaningful contribution to the lives of people receiving care and support services.