About the Role
Arka Enterprise Pty Ltd is seeking an experienced and capable Retail Manager to oversee the daily operations of its retail grocery store. The successful candidate will be responsible for managing stock, purchasing, pricing, sales, financial performance, customer service and staff supervision to ensure the store operates efficiently and achieves its business objectives.
Key Responsibilities and Duties
- Determine the appropriate product mix, maintain adequate stock levels and establish service standards to meet customer demand and business requirements.
- Develop and implement purchasing and marketing policies, negotiate with suppliers where required, and establish pricing strategies to support sales and profitability.
- Plan, coordinate and implement promotional activities and advertising campaigns to promote the store’s products and services.
- Oversee retail sales operations, assist customers with product enquiries, provide advice on product use and ensure a high standard of customer service.
- Monitor inventory levels, maintain accurate stock records, conduct stock checks and manage stock replenishment to minimise shortages and wastage.
- Maintain and review financial records, sales reports, stock records and other business transactions to monitor store performance.
- Prepare and manage budgets, monitor revenue and operating expenses, and implement measures to improve financial performance.
- Recruit, select, train, supervise and manage staff, allocate duties, monitor performance and ensure adequate staffing for daily operations.
- Establish and maintain workplace procedures to ensure compliance with occupational health and safety requirements and other applicable retail business regulations.
- Monitor customer demand, sales trends and stock performance to support business planning and improve operational efficiency.
Skills and Experience
The successful candidate should demonstrate:
- Experience in retail management, preferably within a grocery or supermarket environment.
- Strong knowledge of inventory management, purchasing, pricing and retail sales operations.
- Minimum 1–2 years of relevant experience in retail management or a related retail role.
- A relevant qualification in Retail Management, Business, Business Administration or a related field is desirable.
- Knowledge of stock control, purchasing, pricing, sales and customer service.
- Ability to supervise staff and manage daily retail operations effectively.
- Strong communication, organisational and problem-solving skills.
Benefits
- Competitive salary of $80,000–$85,000 per annum plus Superannuation.
- Leadership and career development opportunities
- Supportive team environment
- Opportunity to manage daily retail operations and business performance
- Develop skills in staff management, stock control and purchasing