Jobs in Australia

ACL Globe Australia is seeking Permanent - Full time skilled and analytical Sales Analyst to support its sales and commercial operations in Broadmeadows 3047. The successful candidate will be responsible for analysing sales performance, monitoring revenue trends, conducting market research, evaluating customer and business data, and preparing reports to support strategic business decisions. The role will involve working closely with sales, operations and management teams to identify business opportunities, improve commercial performance and support organisational growth.

Benefits

The employee will receive an annual car allowance of $20,000 as part of the remuneration package to support the use and maintenance of a personal vehicle for business-related travel. This allowance is intended to assist with vehicle operating expenses, including fuel, maintenance, registration and insurance, and facilitate travel to client meetings, business appointments, customer premises and other work-related locations as required by the company.

Task & responsibilities

• Collect, analyse and interpret sales, customer, revenue and commercial data to evaluate business performance, identify trends and provide management with accurate business intelligence.
• Analyse customer purchasing patterns, shipment volumes, trade lane performance and service utilisation to identify changes in customer demand and recommend strategies to improve commercial performance.
• Conduct detailed market research and competitor analysis across the freight forwarding and logistics industry, examining market conditions, industry developments, pricing trends and potential business opportunities.
• Develop, maintain and analyse sales performance databases, CRM records and management reporting systems to ensure accurate collection, organisation and interpretation of business information.
• Prepare and analyse periodic sales performance reports, revenue forecasts, management dashboards and statistical summaries, providing meaningful insights to support business planning and management decisions.
• Evaluate freight quotations, service pricing structures, operating costs and gross profit margins by analysing historical commercial data and market information, and provide recommendations to management on pricing and profitability improvements.
• Monitor and evaluate customer portfolio performance, revenue contribution, retention rates and sales conversion trends to identify underperforming accounts, emerging opportunities and areas requiring management attention.
• Analyse sales pipeline information, historical trading performance and prospective business data to develop forecasts, identify revenue trends and support the preparation of commercial budgets and business growth plans.
• Review existing sales reporting processes, customer information management practices and commercial procedures, identifying inefficiencies and recommending improvements to enhance data accuracy, reporting quality and organisational effectiveness.
• Provide analytical advice and evidence-based recommendations to management regarding sales strategies, market positioning, customer segmentation, pricing approaches and commercial planning.
• Consolidate and interpret information from sales, operations, finance and customer service departments to develop comprehensive reports on business performance and identify opportunities for improved coordination and efficiency.
• Maintain the integrity, accuracy and confidentiality of commercial databases, customer records, sales reports and business intelligence information, ensuring that management has reliable information for strategic and operational decision-making.

Qualification & experience

• Bachelor's degree or higher in Business Administration, Commerce, Business Management, Information Management, Business Analytics or a related discipline.
• Minimum 1 years of relevant experience in sales analysis, business development, commercial analysis, business research, revenue management or business intelligence.