Jobs in Australia

Founded in 1998, Jaymak is an industry leader and is one of the only ISO 9001, ISO 14001, ISO 22000 & ISO 45001 certified companies in Australia and New Zealand for specialised hygiene services to the hospitality, healthcare, and food sectors. Jaymak operates as a franchise network with 24 franchises and continues to experience significant national growth and demand.

We are seeking to employ an Administration Assistant to join our small, boutique Head Office team and to assist our Administration Manager in the management of the growth of our corporate client portfolio. This position is fully remote and will require you to have the ability to work reliably from a home office (laptop supplied) with occasional in-person meetings in the Adelaide metro area.

The Position

Reporting to the Administration Manager, you will assist in the management of our Corporate Customers as well as our compliance requirements and play a key role in supporting national growth.

This will initially be a part time role of 20-25 hours per week, with the potential to increase to full time as the business grows. Working hours can be reasonably negotiated to fit existing personal commitments, provided the requirements of the role are met.

We welcome applications from experienced administrators returning to the workforce after a career break.

This is an engaging role suited to someone who is highly organised, proactive and confident managing their own workload. The successful applicant will be able to prioritise competing demands, manage deadlines, and take ownership of their responsibilities with minimal supervision. As part of a small Head Office team, you’ll need to work both independently and collaboratively, maintaining regular communication with colleagues, franchisees and corporate customers. This role is ideal for someone who enjoys working in a small team where autonomy and accountability go hand in hand.

Your responsibilities will include:

·         Assist Administration Manager with the day-to-day management of Jaymak’s national Corporate Customers, including (but not limited to):

o    Managing purchase orders, customer portals and associated documentation.

o    Coordinating scheduled services with our franchise network and ensuring works are completed within required timeframes.

o    Monitoring service schedules and following up with franchisees on outstanding or overdue work.

o    Reviewing pricing, purchase orders, and job details to ensure accuracy and consistency with agreed customer arrangements.

o    Maintaining accurate customer records, service schedules, and job information.

o    Liaising with corporate customers and franchisees to resolve queries and ensure service requirements are met

·         Assist the Administration Manager with compliance requirements for both Jaymak Head Office and our franchise network, including but not limited to maintaining compliance records, tracking staff inductions and training, and following up on outstanding documentation.

·         Any further administration assistance as directed by Administration Manager

This role will suit someone with:

·         Previous experience in an admin position (desirable)

·         Confident using Microsoft Office applications, particularly Outlook and Excel, with the ability to learn new systems quickly

·         Strong time management and organisational skills

·         Excellent written and verbal communication skills

·         Approachable phone manner

·         Confident nurturing key accounts

·         A willingness to work autonomously and as part of a team

·         Strong work ethic and integrity

·         Strong attention to detail

·         Proactive approach to following up outstanding tasks

The offer:

·         A fully paid training period of 2 weeks will be provided.

·         20-25 hours per week initially

·         Fully Remote

·         Starting Salary $60,000 - $65,000 FTE depending on experience.